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200 Deming St, South Windsor, CT, 06074, United States
Get directionsIt became apparent very early that there was a large change over in staffing. It seemed that my mother had an aide that was new every few days. The director and business manager and sales reps have changed in July and then again in September and one of the positions in January. I received a call from a nursing director that was less than professional and when I went to meet her about a week later, she no longer worked there. Aides actually told my mother she was calling for help too often and she was going to be charged for ... read more
Business response:
Thank you for your feedback. We take all concerns very seriously, and they are important in helping us to improve services and meet expectations. There is no question that the recent climate has made it difficult for our industry and healthcare in general from a staffing standpoint, but at this time things have normalized significantly. Part of our commitment to our residents is ensuring that the community team is optimized, and that does at times necessitate making changes. We regret that it can be disruptive, but do feel t... read more
The Residence at South Windsor Farms has a 4.5 star rating with 133 reviews.
The Residence at South Windsor Farms is open now. It is open 24/7.