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The Residence at Voorhees
- Assisted Living Facilities
- Voorhees Township, NJ
About this business
Location details
1301 Laurel Oak Rd, Voorhees Township, NJ, 08043, United States
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The community is extremely friendly and welcoming. They have wonderful arts and crafts and activities that include everyone, there's something to do constantly. The facility is beautiful and kept very clean and the grounds are manicured. I have moms laundry done. They aren't careful with how they do her wash. Many things come back ruined or shrunk. Care services aren't up to par. I have requested call backs and asked questions with no reply for days. I usually have to ask front desk for help! Overall it's a decent facility.
Business response:
Thank you for your kind words about our community, but we are obviously concerned that you are unhappy with certain elements of the services you are receiving. We are immediately looking into the problems you have encountered with laundry, and working to ensure that you have no lingering issues. There is absolutely no excuse for any inquiries or questions to go unanswered, we are also looking into that. We are here to serve you and your family, and seeing to your satisfaction is our first and only goal. Thank you for making ... read more
The activities are wonderful, the activities coordinator [name removed] is wonderful to work with. All of the staff members are very responsive to any questions or concerns we may have. They treat all of the residents with respect and we could not be happier. We would recommend The Residence at Voorhees to other families.
I toured this community. It was beautiful. The staff was caring and compassionate. They answered all of my questions!
Business response:
Thank you so much for your review!
Every time I visit everyone is so polite and friendly. The residents always are happy. Recently one of their managers moved up into the ED position and we could not be happier. Her and her staff are always there if we need anything!
Business response:
Thank you so much for your review, Judy!
They were close to our desired location. We had a good tour experience. We saw a lot of activity with residents there. The rooms were nice. Our guides were really wonderful. We were just looking for larger place with more residents for our loved one to have more social interaction with.
Business response:
Thank you for your feedback and your five-star review!
Check it out. It's clean, not too big. Our experience has been very good with it. I have recommended it to people.
Business response:
Thank you for your five-star review and for recommending The Residence at Voorhees to others!
We like how convenient the community is to get to, and we also really like the openness's and welcoming environment it had.
Business response:
Thank you for visiting and for your feedback. We appreciate it!
So far it's been a good experience. It's clean. The people are nice and very helpful. They seem to offer a lot of activities, although my loved one hasn't participated in them.
Business response:
Thank you very much for sharing you and your loved ones experience. It's our privilege to be able to care for your loved one, and look forward to seeing them at our engagement programs soon!
Speaking to our loved one, they are not happy with the food they say it is pretty terrible. however even with the covid restrictions they are still doing small activities as much as they can.
Business response:
Thank you for taking the time to leave a review. We'd urge your loved one to speak with our culinary team and chefs about their concerns, as we always welcome feedback.
Frequently asked questions about The Residence at Voorhees
How is The Residence at Voorhees rated?
The Residence at Voorhees has a 4.5 star rating with 131 reviews.
When is The Residence at Voorhees open?
The Residence at Voorhees is open now. It is open 24/7.