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The Residence at Voorhees
- Assisted Living Facilities
- Voorhees Township, NJ
About this business
Location details
1301 Laurel Oak Rd, Voorhees Township, NJ, 08043, United States
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My family and loved one have had an average experience here. The staff that interact with the residents are great. The concern we have is with the back office staff, they have been dishonest and don't follow the proper protocols when increasing the rent prices. There are meals and activities to assist with the socialization for the residents.
Our loved one is still adjusting but so far we have found the staff and the residents there to be very nice. The staff are very caring and really do seem interested in our loved ones well being. The facility itself is very nice and based on the experience we have had so far we would recommend them to other families.
Business response:
Thank you for your five-star, review!
The community is extremely friendly and welcoming. They have wonderful arts and crafts and activities that include everyone, there's something to do constantly. The facility is beautiful and kept very clean and the grounds are manicured. I have moms laundry done. They aren't careful with how they do her wash. Many things come back ruined or shrunk. Care services aren't up to par. I have requested call backs and asked questions with no reply for days. I usually have to ask front desk for help! Overall it's a decent facility.
Business response:
Thank you for your kind words about our community, but we are obviously concerned that you are unhappy with certain elements of the services you are receiving. We are immediately looking into the problems you have encountered with laundry, and working to ensure that you have no lingering issues. There is absolutely no excuse for any inquiries or questions to go unanswered, we are also looking into that. We are here to serve you and your family, and seeing to your satisfaction is our first and only goal. Thank you for making ... read more
The activities are wonderful, the activities coordinator [name removed] is wonderful to work with. All of the staff members are very responsive to any questions or concerns we may have. They treat all of the residents with respect and we could not be happier. We would recommend The Residence at Voorhees to other families.
I toured this community. It was beautiful. The staff was caring and compassionate. They answered all of my questions!
Business response:
Thank you so much for your review!
Every time I visit everyone is so polite and friendly. The residents always are happy. Recently one of their managers moved up into the ED position and we could not be happier. Her and her staff are always there if we need anything!
Business response:
Thank you so much for your review, Judy!
They were close to our desired location. We had a good tour experience. We saw a lot of activity with residents there. The rooms were nice. Our guides were really wonderful. We were just looking for larger place with more residents for our loved one to have more social interaction with.
Business response:
Thank you for your feedback and your five-star review!
Check it out. It's clean, not too big. Our experience has been very good with it. I have recommended it to people.
Business response:
Thank you for your five-star review and for recommending The Residence at Voorhees to others!
We like how convenient the community is to get to, and we also really like the openness's and welcoming environment it had.
Business response:
Thank you for visiting and for your feedback. We appreciate it!
Frequently asked questions about The Residence at Voorhees
How is The Residence at Voorhees rated?
The Residence at Voorhees has a 4.6 star rating with 154 reviews.
When is The Residence at Voorhees open?
The Residence at Voorhees is open now. It is open 24/7.