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The Retrofit Source Inc
- Automotive
- Atlanta, GA
About this business
Location details
2281 Defoor Hills Rd NW, Atlanta, GA, 30318, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:30 p.m. | |
| Tue | 10:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 10:00 a.m. to 5:30 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedCustomer service is second to none.
Business response:
Hey Ryan! We really appreciate the review, thank you! We're glad you enjoyed your experience with us, please do let us know how we can make your next interaction even better! Take care! -Support
RecommendedGreat place to but led strips
Business response:
Hey there Lucy! Thank you for the kind review, we really appreciate hearing your feedback! If there's anything else that we can assist you with, please don't hesitate to reach out to us! Thank you! -Support
RecommendedFriendly and quick customer service. I ordered some deeper headlight dust covers and when I received them, one of the covers must have cracked during shipping. I reached out and they sent me a new set. Awesome customer service, will definitely be shopping here again
Business response:
Hey Kawika! Thank you for the review, this is what we love to hear! It's no fun getting things damaged in shipping, however I'm happy to hear we were able to get you patched up in good time with a fresh pair! Please let us know if there's anything else we can do to help! Thank you, -Support
RecommendedCustomer service was able to change my shipping after I ordered the new lights so they could be sent to my APO address. Can’t say enough how well the communication was with their customer service. Thanks again guys for the awesome lights! Going to be turning some heads here in England.
Business response:
Hey there Jacob! Thank you very much for your kind review, we sincerely appreciate the kind words! I'm happy to hear we were able to get that address changed for you on the fly, and I'm always happy to hear you're enjoying the new lights! If you have any issues in the future with anything at all, please let us know and we'll take care of it for you right away! Take care, -Support
RecommendedGreat products and customer support! I had never done any retrofit work before and got a little confused, gave them a call and they walked me through everything I needed and my lights are better than ever! (Stock on the left Morimoto XB on the right.)
Business response:
Hey there Ashton! Thank you so much for the review, we really appreciate hearing that you enjoyed your experience working with us and that you're loving those XBs! Those housings will treat you very well for years to come, you can't beat Morimoto! 💡 If you have any questions in the future, please don't hesitate to ask! Take care, -Support
RecommendedTRS, offers products from a few different manufacturers, allowing for some options when choosing lighting and accessories. The few times I have contacted Morimoto, TRS has been the responder, leading me to believe they are part of the same family of companies. I'm absolutely cool with this, all of my experiences have been positive as a customer, both when purchasing and troubleshooting/failures. 11/10. Customer service alone blew me away going above and beyond my expectations.
Business response:
Hey Tyler! LOVE hearing that you're enjoying your order, as well as the service you were given! We certainly try our best to make sure you're all set on your end for success and miles of worry-free driving! If you have any further questions about installation or regarding anything in between, please let us know! Thank you for writing a review, Tyler! -Support
RecommendedI have a bunch of stuff on my truck from TRS (headlight upgrades and harness) and also some led profile cbars in my taillights. I recently had some led in the taillights go out after being on for only a few months- I reached out and they IMMEDIATELY sent me replacements! Super fast (like 2 days!) and very friendly. I definitely recommend TRS- good stuff and if you have issues, they’ll make it right!
Business response:
🔥🤝love to hear it my man thank you for the support!!!
RecommendedHad everything i needed for my retrofit and more.. Customer service A1 not juat saying but either i made a mistake or computer but the rep. Made sure i had everything i needed and would work and my headlights housing was aftermarket and they helped me find a solution and even asked some other ppl about the issue inwas having..went above and beyond to make sure i was happy and everything worked. Thank you for all yalls help
Business response:
Hey AlBurt! Thank you very much for taking the time to write us a review, we sincerely appreciate that! We're always happy to hear that you're enjoying your new lights, and it's even better to hear that you were pleased with the service you were given! We certainly try our best! If there's anything else we can do to make your experience better than it already is, we're always happy to help! Thank you, enjoy! -Support
RecommendedThis was my first experience looking for HID's and finding the right place to order from. There was a ton of stuff i was unsure of and didn't understand, but i dropped a quick chat on their site and had a quick, informative response and an offer to help with any other questions i had; and i had a lot. So i went with the H7 Morimoto Elite D2h kit and received it sooner than my ETA. Watched the instruction video on their site and had my lights in within an hour and they look great. Thanks for all the help, TRS team! Will be ba... read more
Business response:
Hey Jon! Thank you SO much for your kind words and for taking the time to write out a review for us, we truly appreciate this a lot! :) We are glad to hear we could assist you with those Qs you had over chat, I'll be sure to let the chat team they are doing a great job! Lighting is a crazy topic to dive into and learn, we're always here to assist however we can! It's great hearing your installation went without a hitch and that you're loving the lighting, mission complete! Please let us know if we can make your experience ... read more
Frequently asked questions about The Retrofit Source Inc
How is The Retrofit Source Inc rated?
The Retrofit Source Inc has a 4.6 star rating with 1,710 reviews.
When is The Retrofit Source Inc open?
The Retrofit Source Inc is closed now. It will open at 10:00 a.m.