The Veraden Senior Living

pamela s merrill 

on AplaceForMom

6 years ago

Mother lived here since opening. Horrible experience in assisted living. Poor care, inaccurate medications, totally non-existent communications regarding care, unresponsive management, top concern is making money. Avoid the point system they use to charge you for services that other assisted living facilities provide as part of basic care. Night nursing crew is a joke! Food is tiny portions, often inedible. The looks are not what matters- the care is. 

Anonymous 

on AplaceForMom

8 years ago

The staff is not very organized. Getting a return phone call (even after 3 days of waiting) is impossible. I had to call on the fourth day and insist on speaking with the charge nurse. Now, 6 weeks later, I scheduled a meeting with this same director of nursing, had confirmation via email, took off work, drove 30 minutes to meet her at the Veraden, got there and learned that she had double booked my meeting time with a staff meeting. I asked when she would be free and was told it would be over 2 hours before she was out of m... read more

Angela 

on AplaceForMom

8 years ago

New community that's very unorganized and unprofessional. The staff are loud and were using profanity at the nurses desk. Management is horrible! If you leave a message you will not get a response. I have been calling, leaving messages, I even left my name and number with the lady at the front desk and still haven't heard from anyone.