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The Villas At Keystone Canyon
- Apartments
- Reno, NV
About this business
Location details
3030 Leadership Pkwy, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI just moved in this week. The office staff have been great! The community is clean and everyone has been friendly. It is also very quiet. The apartment is beautiful and spacious.
Business response:
Hello Ani, Thank you for reviewing The Villas at Keystone Canyon. We are very happy to hear that our staff has been friendly and that you are enjoying your home. Thank you for choosing to join our wonderful community!
RecommendedI lived at the Villas at Keystone Canyon for a year and absolutely loved it! I would have stayed, but my work took me to the bay area. I was fortunate to be on a 3rd floor and I NEVER had any noise issues. The most noise came from the outside hallway and it was still barely noticeable. I have yet to see an apartment with no noise complaints. If you can't handle noise, don't move into an apartment. I can't speak for the lower floors, buy my top floor was quiet and my neighbors were awesome! If you're struggling... read more
Business response:
Hello Joseph, Thank you for recommending the Villas at Keystone Canyon! We appreciate your kind words and the time you spent with us. Thank you! :)
RecommendedI love the energy here!! I’m so happy with the employees and it’s just a beautiful place to live!
Business response:
Hello, Lisa! Thank you for reviewing the Villas at Keystone Canyon and for being a part of our community!
Love the staff, amenities, and the view! I had a small issue involving another resident and the management handled it flawlessly and promptly. The longer I've stayed the more I like it here!
Absolutely not. The worst customer service I have ever dealt with. The dont follow up or even care to return messages or even seem happy that your contact them and not another company. Very unwelcomin
Business response:
Hello! We're sorry for the confusion on the matter. It seemed like you sent us all the invoices but please give us a call so we can get this figured out. Thank you.
If I could give this 0 stars I would!! I moved in about a year ago, read the reviews, thought it was going to be a great place to live. Boy was I wrong. Each apartment gets one covered spot (unless you want to spend a bunch of money of a garage that doesn't fit most cars) so if you have more than one person living in the apartment, don't ever expect to find parking. Most nights you'll have to park out on the street if you don't get home before 7. There were constantly cops there and even an incident in which multiple officer... read more
Business response:
Hello Lily, Thank you for reviewing the Villas at Keystone Canyon. I deeply apologize for the issues you experienced. We take resident safety and comfort very seriously and we apologize for anything that led you to feel otherwise. Please contact us at 775-324-1092 or at admin@kromerinvestments.com so we may address any unresolved issues. Thank you.
Took maintenance over an hour and a half to help us. Our belongings are ruined - carpers and hardwood SOAKED. This place is the absolute WORST. WE will be moving. CALL ME Lorena, ——— IMMEDIATELY ——- KEYSTONE CANYON.
Business response:
Hello Sallie, I am terribly sorry for everything you have experienced during this troubling event. I completely understand that coming home to a leak of this scale would be shocking and upsetting. I apologize for the delay and I want to stress that we take maintenance issues (especially water leaks) very seriously. Our goal is to maintain a home where you can live comfortably and we hope that the repairs and accommodations will make this possible again. I thank you for your understanding during the repair process over this w... read more
Pretty bad when my mortgage on a 3x2 brand new house with a 3car garage is cheaper than the proposed rent increase at the 2x2 apartment. And $450 to paint 2 walls from TV mounts? I painted half my house 1430sqft for $200 using a premium paint!
Frequently asked questions about The Villas At Keystone Canyon
How is The Villas At Keystone Canyon rated?
The Villas At Keystone Canyon has a 3.9 star rating with 103 reviews.
When is The Villas At Keystone Canyon open?
The Villas At Keystone Canyon is open now. It will close at 5:00 p.m.