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Theo's Italian
- Pizza
- Plainfield, IN
About this business
Location details
2498 Perry Crossing Way, Suite 105, Plainfield, IN, 46168, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 4:00 p.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Still confused over this new Cunningham Italian concept. If you go to Charbono's, Cunningham's 2001 Tuscan original, you get bread when you arrive, ice water, the menu is much more robust. Just struggling with what Theo's is other than "minimalist." The food is good. we ordered a salad and their "Pinsa" a 14" oblong rustic that was thicker than a flatbread... which was good. But I just don't get it?
Business response:
Hi AvonDave, Thank you for your feedback on your recent visit to Theo's Italian. We're glad to hear you enjoyed our bread and salad, but we're sorry to hear that our menu did not quite meet your expectations. We appreciate your constructive feedback and we will certainly take it into consideration as we continually strive to improve our menu offerings. We hope to have the opportunity to serve you again and provide a more satisfying experience. Best regards, The Management Team
This was my first experience at Theo’s and it did not disappoint. My wife had the Four Cheese Ravioli and I tried the Lobster Tortelloni Nero—so good! Max went above and beyond to make our dining experience one we’d enjoy. And, I think, every server and hostess made sure to thank us for coming. Our only disappointment was we didn’t get to see our friend, Doug, who had the evening off.
Business response:
Thanks for the review, LarryJ! We're thrilled to hear that your first experience at Theo's Italian was a pleasant one. It's wonderful to know that you and your wife enjoyed our Four Cheese Ravioli and Lobster Tortelloni Nero. We're glad to hear that our team made your dining experience enjoyable and memorable. We always aim to make every guest feel appreciated. We're sorry to hear that you didn't get to see Doug, but we're glad he enjoyed his day off. We look forward to serving you again soon! The Management Team
Nice place, good food, moderately priced, very friendly server. Only downside was being seated by the door, it was a constant freezing draft from people coming in and out.
Business response:
Thanks for visiting us! We're thrilled to hear that you enjoyed our food and found our prices reasonable. We understand that the draft from the door can be a bit chilly, and we appreciate your understanding. We're always working on improving the dining experience for our guests. We hope to see you again soon at Theo's Italian.
Staff were outstanding and went out of their way to make the night special from my son and I.
Business response:
Hey there! We're thrilled to hear that you and your son had a wonderful evening at Theo's Italian. It's great to know that our staff made it special for you and your family. We always aim to make every visit memorable. Your kind words mean a lot to us. We can't wait to welcome you back soon!
Review would have been much better had we not received appetizer, salad & entrees within 5 mins of each other. Had one forkful of salad & entrees arrived. Way too rushed. Food was good, however, cooled off quite a bit while we had our salads. We felt they needed to turn our table. There were plenty of open tables. Not typical of CRG.
Business response:
Hi, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the food at Theo's Italian. However, we're sorry to hear about the rushed service you experienced. We always aim to provide a relaxed dining experience for our guests and it seems we missed the mark during your visit. We appreciate your feedback and will definitely take it into account to improve our service. We hope to have the opportunity to serve you again and provide a better experience. Best regards, The Management Team
Excellent server that was truthful about the food and ingredients. Made for an excellent experience. I appreciate your honestly.
Business response:
Hello, Thank you for your review and for choosing Theo's Italian. We're thrilled to hear that our team provided you with an excellent experience. We understand that there were some aspects of your visit that didn't quite meet your expectations, specifically with the food and value. We're always working to improve and your feedback is invaluable to us. We hope to see you again soon for an even better experience. Best, The Management Team
Food was great! Loved our server, very friendly and attentive.
Business response:
Thanks for the feedback, CynthiaJ! We're thrilled to hear that you enjoyed the food and found our service to be friendly and attentive. We strive to provide an exceptional dining experience and your kind words are a testament to our efforts. We look forward to welcoming you back to Theo's Italian soon. Best, The Management Team
Great food with big portions. Plenty of choices on the menu. Too notch service as well. Will return.
Business response:
Thanks for the feedback, LeslieB! We're thrilled to hear that you enjoyed our food and portion sizes at Theo's Italian. We strive to provide a variety of choices on our menu and we're glad you appreciated it. We're also sorry to hear about your experience with the service. We take all feedback seriously and will use it to improve. We're looking forward to welcoming you back soon for another great dining experience. - The Management Team
First time visiting Theo's and it was amazing! I ordered the lobster tortellini and it was incredible! Our server, Max was knowledgeable and friendly while still allowing us time to visit and have a drink before we ordered our dinner. 10/10 will be back and request Max as our server again!
Business response:
Hey, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your first visit to Theo's Italian and that our lobster tortellini hit the spot. We always aim to provide our guests with a great dining experience, so we're glad to know we hit the mark with you. We look forward to welcoming you back soon for another fantastic meal! Best regards, The Management Team
Frequently asked questions about Theo's Italian
How is Theo's Italian rated?
Theo's Italian has a 4.3 star rating with 499 reviews.
When is Theo's Italian open?
Theo's Italian is closed now. It will open tomorrow at 4:00 p.m.