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Theo's Italian
- Pizza
- Plainfield, IN
About this business
Location details
2498 Perry Crossing Way, Suite 105, Plainfield, IN, 46168, United States
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In short, rum cocktail was very good and focaccia was difficult to eat but the best food of the meal. We had been waiting quite a while for the salad to arrive when a runner brought our entrees! My husband's ziti was just ok; my lasagna was totally burnt. I replaced the lasagna with casarecce which was good. I will say even though the food was disappointing, they cook the pasta perfectly al dente, and they comped the meal except for my cocktail. I would need some convincing to return.
Business response:
Hey Avonbaker, were sorry to hear that you didn't enjoy all aspects of your visit. While were glad that you liked the Rum Rendezvous and Focaccia bread, we wish we'd have delivered a better experience on the rest of your meal. We hope you'll consider dining with us again. If you would, please reach out to (317-203-9107) so we might remedy this situation for the future. -Theo's Management
Went for my parents' anniversary dinner and they went above and beyond helping us celebrate. Leslie, our server, was fantastic.
Business response:
Thanks for the feedback, Bedlo! We're thrilled to hear that you chose Theo's Italian for your family's anniversary dinner and that you had a memorable experience. We strive to make special occasions even more memorable for our guests. We're sorry to hear that our food didn't quite hit the mark for you. We appreciate your honest opinion and will certainly use it to improve. We hope to see you again soon!
Great food! Service is fantastic. Enjoy Theo's every time we go.
Business response:
Thanks for the feedback, Maxine! We're thrilled to hear that you enjoyed our food and found the service at Theo's Italian to be fantastic. It's always a pleasure to serve our valued guests like you. We appreciate your support and look forward to welcoming you back soon!
It’s our go to place to eat Italian this side of town. We love sitting in the bar as our server Aaron is always so friendly and accommodating. Food is always good, cocktails also. The only downside is it would be good to have a change of pastas seasonally.
Business response:
Hi LieanS, Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that Theo's Italian is your go-to Italian spot and that you always enjoy your dining experiences with us. We're also glad to know that our food and cocktails are always up to par. We look forward to serving you again soon. Best, Theo's Italian Management Team
Excellent meals and atmosphere with exceptional service.
Business response:
Thanks for the review, MichelleW! We're thrilled to hear that you enjoyed your meals and the atmosphere at Theo's Italian. We strive to provide exceptional service and it's great to know we hit the mark for you. We appreciate your high ratings and look forward to welcoming you back soon. Best, The Management Team
Winna(Whenna) Not sure on spelling was our server, she was prompt and polite, she was always there to help and happy to do it. The breadsticks were delicious, the main courses came out quickly and were fresh from the kitchen. All the food was delicious, and I will for sure be coming back.
Business response:
Thank you for your wonderful review and for giving us a perfect rating. We're thrilled to hear that you enjoyed our breadsticks, and that you found our service to be prompt and polite. It's great to know that you found our food to be delicious and fresh. We're delighted that you plan to return and look forward to serving you again soon. Be sure to ask for Winnah! Best wishes, The Management Team
Service was excellent but the food was poor quality and oddly prepared.
Business response:
Thanks for the review. We're glad to hear that you enjoyed our service at Theo's Italian. However, we're sorry to hear that our food didn't meet your expectations. We strive to provide top-quality dishes and it seems we fell short this time. Your feedback is valuable to us and we will definitely take it into consideration. We hope to have the opportunity to serve you again and provide a better experience.
Our family’s experience to this 1st time visit was phenomenal!! Service - exceptional, food - beginning with the appetizers thru our entrees were a delight! Will definitely recommend and will be back soon. A MUST place to visit!
Business response:
Hey fdianea, Wow, we're over the moon to hear such wonderful words about our restaurant! It's fantastic to know that you and your family had a phenomenal experience with us. We're especially thrilled that you found our service exceptional and our food a delight from the appetizers to our entrees. Your recommendation means a lot to us and we're so glad you're planning to visit us again. We can't wait to welcome you back! Best wishes, The Management Team
Excellent menu. Services was helpful in suggesting favorites.
Business response:
Thanks for the review. Hope to earn those 5 stars on your next visit!
Frequently asked questions about Theo's Italian
How is Theo's Italian rated?
Theo's Italian has a 4.3 star rating with 524 reviews.
When is Theo's Italian open?
Theo's Italian is permanently closed.