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Thomas Franch at Mutual of Omaha Mortgage
- Mortgage Lenders
- Scottsdale, AZ
About this business
Location details
7580 North Dobson Road, Suite 100, Scottsdale, AZ, 85256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
For what could have been a confusing and daunting experience, Thomas, and the team, made it as smooth as possible. That's important.
Verified by Mutual of Omaha Mortgage
Everything moved along well, and I did receive replies to my emails if I had any questions about the process.
Business response:
I appreciate your kind words and 5-star rating, John. I'm glad to hear that your experience with Mutual of Omaha Mortgage went smoothly and that you felt supported throughout the process. Ensuring that all your questions are answered is a crucial part of my job. Thanks again for your feedback. It was a pleasure working with you.
Verified by Mutual of Omaha Mortgage
Simplicity and service
Business response:
Thank you so much for the kind words, Donald. I'm so glad you had a positive experience with Mutual of Omaha Mortgage. It's our goal to make the process as simple as possible for our customers, and I'm so happy to hear that we were able to provide you with the service you needed.
Verified by Mutual of Omaha Mortgage
Thomas did everything he could to make the process go smoothly, explaining in detail every step along the way. He answered the phone when I called almost every time and called me back right away when he couldn't answer. He was patient, and sympathetic to my concerns. Thomas demonstrated exemplary customer service skills, and I should know, I worked in customer service for one of the most stringent customer service call centers in the United States. Thomas was on top of the process every step of the way and stayed on top of ... read more
Business response:
Thank you so much for your kind review, Diana. I am humbled by your praise and deeply appreciate the trust you placed in Mutual of Omaha Mortgage and me. I am so pleased that I was able to make the process go smoothly and that you were satisfied with the level of customer service I provided. I take great pride in providing excellent service to all of my clients. Thank you again for taking the time to share your experience.
Verified by Mutual of Omaha Mortgage
Tom was very professional and patient. He explained the loan and helped with all the paperwork. I appreciated all that he did for me.
Verified by Mutual of Omaha Mortgage
Everything went so Smoothly and Professional..
Verified by Mutual of Omaha Mortgage
Good communication. Knowledgeable.
Verified by Mutual of Omaha Mortgage
Tom Franch and the team at MOH made the process very easy. From beginning to end they guided me through every step. What could have been very stressful experience turned out to be pretty simple and smooth. I really appreciate all the hard work everyone has put forth to help me receive my loan, I would highly recommend Mr. Franch and everyone at MOH for all your home financing needs.
Verified by Mutual of Omaha Mortgage
Very personable and answered any and all questions. Communication was timely.
Frequently asked questions about Thomas Franch at Mutual of Omaha Mortgage
How is Thomas Franch at Mutual of Omaha Mortgage rated?
Thomas Franch at Mutual of Omaha Mortgage has a 4.9 star rating with 40 reviews.
When is Thomas Franch at Mutual of Omaha Mortgage open?
Thomas Franch at Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.