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355 E Campus View Blvd, Suite 200, Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Good communication from start to finish
Business response:
I'm glad to know that you appreciated the good communication throughout the process, Joe. Thank you for sharing your experience with Keller Home Loans and for the opportunity to serve you and your clients!
Verified by Mutual of Omaha Mortgage
Thomas made the impossible happen for my client, working tirelessly to help my buyer close in 3 1/2 weeks. He was informative, proactive, and incredibly helpful and communicative. I hope that my future buyers will choose Thomas as well.
Business response:
Hillary, I'm glad to know that I could make a significant impact for your client by closing in just 3 weeks. It's important to me to be informative and proactive throughout the process. I appreciate your kind words and look forward to assisting more of your buyers in the future.
Verified by Mutual of Omaha Mortgage
Thomas and team helped in making the process very easy with their communication and quick response to any questions or concerns we had.
Business response:
I'm glad to hear that the communication and quick responses made the process easy for you, Lori. It's always my goal to ensure everything goes smoothly and your needs are addressed promptly. Thank you for your kind words.
Verified by Mutual of Omaha Mortgage
Thomas made the process super easy! He was always available to answer our questions. It has been a pleasure working with him!
Business response:
I'm glad to hear that you found the process easy and that I could be there to answer your questions, Paula. It was a pleasure working with you as well, and I appreciate your kind words.
Verified by Mutual of Omaha Mortgage
Thomas never gave up on this transaction and believed all along the HOA problems could be solved with a little extra time. He maintained a gracious attitude of we can do this in spite of all the frustrations the seller, buyer , seller's agent and yes me were having. I so appreciated his level head, the explanations as things were taking longer than normal. Thomas I promise to give you one less challenging next time. Thanks for the extra hand holding you had to do on this one!
Business response:
Sue, I'm grateful for your kind words and understanding throughout this challenging transaction. I'm pleased that my approach and persistence helped navigate the HOA issues. Your promise of a less challenging one next time made me smile, and I'm here to support you whenever needed. Thank you for your trust in me and Keller Home Loans.
Verified by Mutual of Omaha Mortgage
Thomas and his team did an excellent job staying on top of the homeowners association, which initially did not meet the requirements to purchase the property or cover the total loss. The policy only provided coverage for repairs and not full replacement. After nearly 40 emails over two weeks, they were ultimately able to resolve the issue and secure the necessary outcome to protect my interests. I would definitely use them again if necessary, and I would also consider working with them again when purchasing another home. Ove... read more
Business response:
Miguel, I'm glad to hear that we were able to resolve the challenges with the homeowners association and secure a solution that protected your interests. It was important to me and my team to stay persistent and ensure the best outcome for you. Thank you for considering us for future home purchases, and I appreciate your kind words about our service.
Verified by Mutual of Omaha Mortgage
Communicative, thorough, encouraging, respectful and responsibl!
Business response:
Bridget, I'm glad to hear that you found my approach communicative, thorough, and encouraging. Your feedback on being respectful and responsible means a lot to me. Thank you for taking the time to share your experience with Keller Home Loans.
Verified by Mutual of Omaha Mortgage
Easy, reliable communication, which was very important to us as first time home buyers
Business response:
Jacob, I'm glad to know that easy and reliable communication made a positive impact on your experience as first-time home buyers. It was my pleasure to assist you throughout the process. Thank you for choosing Keller Home Loans!
Verified by Mutual of Omaha Mortgage
My clients threw a very big wrench in the transaction close to closing, and you guys managed to figure things out for them and pull off the closing! Thank you for saving the deal!
Business response:
I'm glad we could work through the challenges and ensure a successful closing for your clients. Thank you, Elisabeth, for trusting me to handle the situation and for your kind words.
Thomas Jemczura at Keller Home Loans has a 4.9 star rating with 103 reviews.
Thomas Jemczura at Keller Home Loans is closed now. It will open on Monday at 8:00 a.m.