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Thornhill Apartments
- Apartments
- Raleigh, NC
About this business
Location details
7203 Plumleaf Road, Raleigh, NC, 27613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Anywhere else!!!!! Moved in March, stuck here until November: Where to begin… Paper thin ceilings / walls. You will hear and smell everything your neighbors say/do. Trash everywhere. They don’t have frequent enough trash pickups and the dumpsters/recycling are always overflowing. They rarely empty the dog poop trash cans either so they are always filled and stinking up the whole place as well. People smoke all kinds of things, all over the place, and you will smell it in your apartment. Renovations underway. The management w... read more
Business response:
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (833) 360-2245.
Disturbed I visited the apartment complex and met with Steven. I was shown a 1 BR model. He advised prior to seeing the model that they were having a special and the administrative and application fee would be waived. I asked, “so, I will not have to pay those fees? I can just fill out the app and there will be no fees? He responded, “yup, because of the special they’re being waived this weekend.I asked if there were updated appliances in the apartment I would rent and he said yes, but was not sure about the fireplace. After... read more
Watch out! Read all reviews! One star for the shelter it provided. Any 5 stars on this community are probably fake or people who don't mind paying too much for too little. I lived there from 2017 until June 2019. Read reviews!
Business response:
Thank you for taking the time to leave this review, although we wish we could have earned a higher rating. We would like to resolve this with you and invite you to stop by our office, give us a call at 919-571-3400, or send me an email at cdthornhill@matrixresidential.com when you are able. Thank you. - Cynthia Peppe, Senior Community Director
Dishonest and hostile complex manager Up until this past spring Thornhill was a perfectly fine place to live, that all changed when Cynthia took over as complex manager, and the entire complex has since gone downhill. Issues began when they started charging a fee for residents to pay rent, then they began a paid valet trash service which doesn't get picked up half the time, next the pool didn't open on time, merely because the manager failed to get it inspected. Maintenance requests have gone for weeks without being fixed, e... read more
Frequently asked questions about Thornhill Apartments
How is Thornhill Apartments rated?
Thornhill Apartments has a 3.9 star rating with 226 reviews.
When is Thornhill Apartments open?
Thornhill Apartments is open now. It will close at 6:00 p.m.