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Tibby's New Orleans Kitchen
- Cajun/Creole
- Altamonte Springs, FL
About this business
Location details
494 FL-436, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
It was our first time, staff was great . We asked our waiter a few questions and he was on point about everything he said. We will go again.
The food was amazing and the gator bites didn't disappoint. Jimmy was a great server; very attentive.
It was okay. Nothing over the top, service was amazing!
Business response:
Thank you for giving us a try!
I attempted to use my 40 credit from Open Table and I was inforeed by the manger on duty that Tibby's does not accept it. She then instructed me to create another reservation using which clearly showed my 40 voucher and then told me to cancel it. In doing so, my voucher has disappeared and I have not heard back from Open Table support after creating a ticket. If the restaurant does not support the program, why are they listed in the APP? Very disappointed in both Tibby's and Open Table.
Business response:
Thank you for reaching out, and we’re very sorry for the confusion with your OpenTable credit. OpenTable rewards are issued and managed directly through OpenTable, and our understanding is that the voucher is usually provided as a digital credit card or payment card, not a code we can manually enter, restore, or reissue at the restaurant level. That said, we’re sorry for the inconvenience and would still like to make this right. We will be contacting you today so we can send you a $40 Tibby’s gift card. If OpenTable is able ... read more
I go there frequently. I have reserved two large parties in the last 6 months love the food, atmosphere and service. Today, we had 7 people and the service was not what we expected. The server seemed annoyed with certain request and made it clear that she was aggravated with my friend moving seats at the beginning before her drink arrived. This continued to be mention during the checkout.
Business response:
Kimberly, we’re sorry this visit missed the mark, especially as a frequent guest who has trusted Tibby’s for large parties and return visits. We really appreciate your continued support, and we’ve shared this with our management team so it can be addressed. 💜💚💛
Asked to speak to manager, and waited 15 minutes and manager never came. We said we were leaving, and the manager still didn't come due to an issue with food.
Business response:
Jason, I’m really sorry you weren’t able to speak with a manager—waiting 15 minutes and still not being seen isn’t the standard here. We’d like to make this right. Please call the restaurant at (407) 951-6928 and ask for our Managing Partner, Hector. He’ll take care of you personally. Hope to have you back soon—maybe for Sunday brunch with bottomless mimosas. 💜💛💚
Always a great experience at Tibby's. One of my favorite haunts.
Business response:
Thanks Evan, for the great review!
Went with an Opentable reservation and they said that because it was Mardi Gras they weren’t supposed to have any reservations. Not sure how that was my fault nor how I would know that prior. I made the reservation about a month ago. So they made us wait for a table and I said okay fine. The manager then approached me and basically berated me and told me that I had to wait despite having a reservation. I told him I already had spoken to the front person and understood. He continued to scold me and appeared angry that I still... read more
Business response:
Thanks for your feedback. We understand that Fat Tuesday is one of the busiest days of the year, and we do our best to accommodate all guests as quickly as possible. We do not take reservations on Mardi Gras due to the high volume of guests, and we apologize for any confusion regarding OpenTable. It sounds like there was some miscommunication, and we’re sorry that it affected your experience. That being said, our team is always focused on ensuring a safe and enjoyable atmosphere for all guests, and we would never compromise ... read more
The food was not great , gumbo was served cold , sweet potato fries was refried and soggy with oil . Catfish had way too much batter . Chicken with waffles was awful Pecan Waffles were good .
Frequently asked questions about Tibby's New Orleans Kitchen
How is Tibby's New Orleans Kitchen rated?
Tibby's New Orleans Kitchen has a 4.6 star rating with 5,059 reviews.
When is Tibby's New Orleans Kitchen open?
Tibby's New Orleans Kitchen is open now. It will close at 9:00 p.m.