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Timpson

4.4
  • Shoe Repair
  • Fareham, ENG

About this business

Consumer ServicesDry CleaningEngravingShoe Repair

Location details

24 Westbury Square, Fareham, ENG, PO16 0PB, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 5:30 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.454 reviews
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Angie's profile image
Angie 
a week ago

Duncan at 475 Fareham was really helpful He showed me how to use the magic button In the isnap machine, photos came out really well Cannot praise Duncan highly enough for his help 

Business response:

Thanks for your lovely feedback! We’re really pleased to hear Duncan was helpful and showed you how to use the iSnap machine, and that you were happy with how the photos turned out. We really appreciate you taking the time to share your experience! 

david b.'s profile image
david b. 
2 months ago

spot on Timpsons at ASDA Newgate lane cut 3 keys for my old Triumph bonny all perfect many thanks good job Metal Dave 10/10 

Business response:

Thank you for your feedback! We’re thrilled Timpson at ASDA Newgate Lane could cut your Triumph Bonny keys perfectly. We’ll be sure to pass on your kind words to the team! 

Nigel B.'s profile image
Nigel B. 
3 months ago

I attended a lunch in London where Sir John Timpson talked to a room full of former Army Officers about leadership. It was inspirational. I told my wife how impressed I was with the speech. My wife had a key cut up on the Wirral (West Kirby) shortly afterwards. She discovered it was the wrong key when she got home. On returning with the right key she was not surprised when offered a free key cut. It was her mistake and she insisted on paying. Encouraging and giving your staff that sort of agency is motivating for them and ... read more

Business response:

Thank you for sharing your wonderful feedback! We’re delighted to hear that both your key-cutting and shoe repair experiences went so well, and that our team was able to provide helpful, considerate service. It’s great to know that our staff’s empowerment and expertise made such a positive impression. We really appreciate you sharing your story and kind words. 

John J.'s profile image
John J. 
3 months ago

I visited the store in Sainsburys Fareham to get a shoe stitched. The chap there was stand in for the usual. He was unable to help as they had no hand stitching facility and directed me to Fareham Shopping Centre. The chap was helpful and completed the job in around 30 mins. 

Business response:

Thank you for your feedback! We’re glad our team was able to assist and complete your shoe stitching promptly, and we appreciate your patience with the process. 

Gary's profile image
Gary 
4 months ago

Crabby man in Fareham branch when I asked about cost of key cutting.  Felt like I was I interrupting him.  I walked off 

Business response:

We’re very sorry to hear about your experience at our Fareham branch. This is not the level of service we aim to provide, and we completely understand your frustration. We’ll be passing your feedback on to the team to ensure this is addressed. 

Frequently asked questions about Timpson

How is Timpson rated?

Timpson has a 4.4 star rating with 54 reviews. 

When is Timpson open?

Timpson is open now. It will close at 5:30 p.m.