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Timpson
- Shoe Repair
- Derby, ENG
About this business
Location details
Wheatcroft Way, Derby, ENG, DE21 4RY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I was struggling with my key and Sara went over the call of duty to test it and the battery fine I gad a broken part in the key which she pointed out exceptional service 10/10
Business response:
Thank you for your wonderful feedback, Geoff. Sara's effort to test your key and identify the broken part is exactly the standard we aim for. Glad she could help!
Always great service, I always return to this particularly store in Derby Morrisons. After having bad service from Key cutting in different Timpsons with keys not working, I find this store always have managed to cut the keys that actually do fit locks. Sara today was particularly helpful she took her time in getting the keys cut correctly and gave great customer service.
Business response:
Thank you for taking the time to share this. Sara and the Derby Morrisons team will be glad to hear your kind words. We look forward to seeing you again.
Sara was extremely helpful in helping me sort my photos. This is the 2nd time she has helped and always has lots of patience and extremely friendly.
Business response:
Your positive experience with Sara means a lot. Her patience and friendly approach truly reflect our values. We look forward to helping you again, Sue!
Vetted was amazing as usual and helpful always smiling shes a true credit to your team
Business response:
We are grateful for your kind words about Vetted. She truly is a valued team member.
I just wanted to leave some positive feedback for Yvette at Timpson. She fitted my watch strap for me and was absolutely brilliant from start to finish. She went above and beyond to help, was friendly, professional, and clearly takes pride in giving great customer service. It is rare to receive service that genuinely stands out, but Yvette made the whole experience easy and pleasant. Timpson are very lucky to have her, and she is a real credit to the company. Please pass on my thanks and recognition to her.
Business response:
Thank you for your review. We're delighted Yvette provided brilliant service and went above and beyond. We'll pass on your thanks and recognition.
Sara and Yvette, always provide a great service, and willing to find the best solution. And always with a helpful and friendly disposition.
Business response:
Thank you for your feedback. We’re really pleased to hear that Sara and Yvette consistently provide such great service and always go the extra mile to find the best solution. Their friendly and helpful approach clearly shines through. We appreciate you taking the time to share this.
Great service from Sara with my new keys, they are better than originals!
Business response:
Thank you for your wonderful feedback! We’re delighted that Sara provided great service and that your new keys are even better than the originals.
Both Sara and Yvette at Timpsons at Morrisons Derby were so helpful as I have had a few pairs of curtains cleaned recently. It was really lovely to have such a friendly and professional service. Thank you ladies.
Business response:
Thank you for your fantastic review! We’re delighted to hear Sara and Yvette provided friendly and professional service with your curtains. We’ll be sure to pass on your kind words!
I have been using Timpson in Morrisons Derby for well over a year and I have always found Yvette and Sara extremely helpful and they certainly go the extra mile for their customers. Nothing is too much trouble and there is always a smile on their faces. Their customer service skills are second to non and they are certainly an asset to your company. Well done ladies keep up the good work
Business response:
Thank you so much for your wonderful feedback! We’re thrilled to hear that Yvette and Sara at Morrisons Derby consistently provide helpful, friendly service and go the extra mile for customers. We’ll be sure to pass on your kind words.
Frequently asked questions about Timpson
How is Timpson rated?
Timpson has a 4.7 star rating with 104 reviews.
When is Timpson open?
Timpson is open now. It will close at 6:00 p.m.