Timpson's cover image

This profile has been claimed by the business owner or representative.

Timpson

4.8
  • Shoe Repair
  • Croydon, ENG

About this business

Consumer ServicesDry CleaningEngravingShoe Repair

Location details

Marlowe Way, Croydon, ENG, CR0 4XS, United Kingdom

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.899 reviews
Select a rating
Sheila M.'s profile image
Sheila M. 
2 weeks ago

I took my iPhone to James at Timpsons for a replacement battery. James had to order this and contacted me when it arrived at the store a few days later. James is so pleasant and helpful, nothing was too much trouble. Job was done in no time at all and the price was far less than I had been quoted at independent high street phone shops, but I had been warned away from them by a family member because they are known to use inferior parts and batteries. James went above and beyond at all times, the best customer service I have e... read more

Business response:

Thank you for highlighting James's exceptional service. We're thrilled he provided outstanding customer service for your iPhone battery replacement. 

Lawrencia's profile image
Lawrencia 
a month ago

Speechless,excellent service 

Business response:

Thank you for your kind feedback. We’re really pleased to hear you were speechless and happy with the excellent service you received — it’s great to know the experience was so positive. We will pass your comments on to the team. 

Rachel F.'s profile image
Rachel F. 
2 months ago

Fantastic friendly and helpful strongly recommend 

Business response:

Thank you for your wonderful feedback! We’re delighted you found our service fantastic, friendly, and helpful, and we really appreciate your strong recommendation. 

Shilpa P.'s profile image
Shilpa P. 
2 months ago

James was very helpful. I am very happy with service I got. Asda Wallington . 

Business response:

Thank you for your lovely review! We’re delighted to hear James was helpful and that you’re very happy with the service at Asda Wallington. 

Richi's profile image
Richi 
2 months ago

James was so helpful, really friendly and kind. Lovely experience 

Business response:

Thank you for your lovely feedback! We’re delighted to hear that James was helpful, friendly, and kind. We’ll be sure to pass on your kind words. 

Haresh M.'s profile image
Haresh M. 
2 months ago

James served me , he is very professional, takes his time to fix it correctly , he is very pleasant and very helpful , he certainly knows his trade . He goes over and beyond his service . Great service , I shall be using his services again , Thank you , Timpsons 

Business response:

Thank you for your wonderful feedback! We’re delighted to hear that James provided professional, thorough, and helpful service, going above and beyond to assist you. We’ll be sure to pass your kind words on to him and look forward to welcoming you back again. 

Bernadette p.'s profile image
Bernadette p. 
3 months ago

Attended Timpson at Croydon Purley way Asda.. Mark was very very helpful. - excellent customer service 

Business response:

Thank you for your feedback! I’m glad to hear Mark provided such excellent service at the Croydon Purley Way Asda branch. I’ll make sure your kind words are noted. 

Steve's profile image
Steve 
3 months ago

Super service, speedy & professional! 

Business response:

Thank you for your fantastic feedback! We’re delighted to hear you found our service speedy and professional. 

Rajen's profile image
Rajen 
3 months ago

I went in the morning and James had a look at the hole on my trainers. He fixed it for me in 5 minutes. Very efficient and a friendly service. Would recommend. 

Business response:

Thank you for sharing your experience! We’re thrilled to hear James was able to fix your trainers quickly and provide friendly service. 

Frequently asked questions about Timpson

How is Timpson rated?

Timpson has a 4.8 star rating with 99 reviews. 

When is Timpson open?

Timpson is closed now. It will open tomorrow at 9:00 a.m.