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Total Point Urgent Care - DeSoto
- Urgent Care
- DeSoto, TX
About this business
Location details
1111 N Interstate 35 Frontage Rd, DeSoto, TX, 75115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedCourteous, kind and efficient well trained staff. Courtesy is admirable! Knowledgeable and most informative. Clear and concise instructions! Very professional and personable. The smiles were so awesome!The medical staff all offered a name and a duty of their roles. The receptionist needs some additional prepping. She is the front line perception. Very good overall!!
RecommendedMy visit to Total Point was absolutely amazing!!!!! The staff was extremely friendly, caring, and accommodating.
Business response:
Thank you so much!
RecommendedThe staff was super super amazing. The receptionist welcomed me and was able to get me checked in quickly. I was then handled by the RN-Vanessa who got me situated in the room quickly and situated for the NP-Lori. Once Lori came in she recapped my symptoms and was timely in diagnosing me and giving me prescriptions and care instructions going forward. Great experience, amazing staff, nice facility
Business response:
Thank you Chris! We appreciate the review!! Glad you had a great experience! 🥰
RecommendedGreat doctor on duty! Very informative
Business response:
Thank you Deandrae!! We appreciate you! 🥰
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Came here on Christmas Eve and was dismissed and told to go to the ER for a CT scan. All because I told them the side of me head and eat ached. Went to the ER and it was just a muscle strain. Never again will I listen to a receptionist. Don’t you think a CT scan is a little extreme??? Let a doctor determine that not you.
Business response:
Hi, Teri. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Total Point Urgent Care - DeSoto and would love the opportunity to improve. Please get in touch with us at (469) 530-9220!
Very rude Person at front desk. I will never in my life return. I know a lot of ppl that’s in need of a job, if u don’t like yours go find another one simple!
Frequently asked questions about Total Point Urgent Care - DeSoto
How is Total Point Urgent Care - DeSoto rated?
Total Point Urgent Care - DeSoto has a 4.2 star rating with 114 reviews.
When is Total Point Urgent Care - DeSoto open?
Total Point Urgent Care - DeSoto is closed now. It will open tomorrow at 7:00 a.m.