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TotalCare Family Medicine Clinic
- Walk-in Clinics
- Hurst, TX
About this business
Location details
400 Mid Cities Blvd, Hurst, TX, 76054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was very disappointed with my appointment today. Number one when I got there there was no one there one person came in after me and got to leave before me. I declined having a Covid or a flu test because I know I don’t have Covid or the flu. I know I have a sinus infection but they insist I have a head cold so now I get to go tomorrow and spend more money in order to get the medications I need to get better. I will not be returning to this place and I suggest you not to go to this place either. I’m only writing this revie... read more
Business response:
Hi Betty! Thank you for taking the time to let us know about your experience last night. At TotalCare we strive to give every patient a 5-star experience, and we're sorry to hear that we did not deliver exceptional service during your visit. Please give us a call at 817-989-9441, or reply to the text message from 817-554-8200 so that we can discuss in greater detail.
I've been going to this particular Total Care for several years. Great results! So, I had my annual physical 10 days ago. I received a call on Thursday, 8 days later, that 1 more vial of blood was needed...on top of the 6 vials already taken. So I went in this morning to get that done. The receptionist seemed annoyed that I came in. I could barely understand her. Then the lady who was to take my blood, asked me a question regarding fasting and I said that I haven't because Shannon said that I didn't need to. She turned arou... read more
Business response:
Hi John. Thank you for being a valued patient for so many years. We're truly sorry to hear about your recent experience and the unprofessionalism you encountered. This is not the standard we aim to uphold. We appreciate your feedback and will share it with our team to help improve. If you'd be open to discussing this further, please feel free to reach out to us at 817-989-9441 via phone or through text message at 817-554-8200.
My doctors office closed. Friend recommended this place my I’m disappointed in this place. Long wait times. I came in looking for a PCP after my doctors office closed and a recent Emergency visit. I was told in ER I had acute pancreatitis. Went here but I’m not really being treated. They are not giving any medication for treatment only will put in a referral. While I am grateful for some help they have off they are not treating me for my illness. Is it not a doctors job to help heal and treat? I’ve only felt lectured and loo... read more
Business response:
Hi Autumn! We appreciate the time you took to share your feedback with us. We strive to provide exceptional care to all our patients, and your satisfaction means a lot to us. If there's anything additional you'd like to share about your visit, please feel free to let us know. You can reach us at 817-989-9441 or you can text us at (817) 554-8200.
Frequently asked questions about TotalCare Family Medicine Clinic
How is TotalCare Family Medicine Clinic rated?
TotalCare Family Medicine Clinic has a 4.7 star rating with 767 reviews.
When is TotalCare Family Medicine Clinic open?
TotalCare Family Medicine Clinic is closed now. It will open at 8:00 a.m.