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Town East Ford

4.4

About this business

Location details

18411 LBJ Freeway, Mesquite, TX, 75150, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.411,807 reviews
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G. Reznicek's profile image
G. Reznicek 
3 years ago

We purchased a 2019 Ford Explorer on October 4, 2022. Our salesman was Tate Keffer. He was a great guy! He kept us in the loop every step of the way during our process. After we left the dealership we noticed we did not have a spare tire and the tool to change the tires. We contacted Tate and he made sure we got a spare tire and the tool. If you are looking for an HONEST dealership Town East Ford is that dealership! I would definitely recommend TOWN EAST FORD! Ask for Tate Keffer. 

Business response:

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. At your earliest convenience, please reach out to Ray Monks at rmonks@towneastford.com to discuss this further. 

km856's profile image
km856 
3 years ago

Farle, was very helpful and honest with us. He listened to us and was so patient. He comes highly recommended by family and I can see why. 

Business response:

Thank you for your positive feedback! 

WhiteTiger's profile image
WhiteTiger 
3 years ago

I had a great experience with Marc, Kurt and Kian. I’m happy with the service, price and overall car-buying experience 

Business response:

Thank you for your positive feedback! 

Sonia's profile image
Sonia 
3 years ago

Noel was outstanding! He was very friendly, knowledgeable and informed us well on every aspect of the Bronco we were interested in. The purchase couldn’t have been as smooth and pleasant without his amazing expertise. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Phillipadams25's profile image
Phillipadams25 
3 years ago

Great experience with these guys. Very attentive, followed through with contact and all details, as promised. 

Business response:

Thank you for your feedback! 

Luis's profile image
Luis 
3 years ago

Great customer service at all the departments I definitely will be back and will recommend it to my friends 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Elisabethharden70's profile image
Elisabethharden70 
3 years ago

You guys were so helpful. And you were so understanding of my situation. Thanks ray and kian! 

Business response:

Thank you for your positive review! 

mary.benson87's profile image
mary.benson87 
3 years ago

We were very happy with our transaction at Towne East Ford. Farle was amazing to work with. He kept us updated on our Bronco build every step of the way. He went out of his way to help us make the transaction smooth and painless. He did an excellent job explaining the benefit of adding on extra packages. Everyone from the sales manager to the finance guy were exceptional to work with. We are very satisfied with our new Bronco purchase and will most definitely call on Farle for future purchases. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

dorasaybelk's profile image
dorasaybelk 
3 years ago

My purchase was flawless. I left with a new car and felt good about experience with all that were involved. 

Business response:

Thank you for your positive feedback! 

Frequently asked questions about Town East Ford

How is Town East Ford rated?

Town East Ford has a 4.4 star rating with 11,807 reviews. 

When is Town East Ford open?

Town East Ford is closed now. It will open at 8:30 a.m.