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When vehicle repair becomes necessary as it will at some point in time, you'll need to decide on OEM parts or cheaper aftermarket parts. Original Equipment Manufacturer (OEM) parts are made specifically to fit your Toyota model whereas aftermarket parts are generic parts made in bulk to fit many different makes and vehicle models. It makes much more sense to use OEM parts than generic parts, at least if you're a driver who wants to maximize every penny that he spends on repairs. Whether it is time for new headlights, a repla... read more
701 E State highway 114, Grapevine, TX, 76051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I have been a customer of Texas Toyota of Grapevine since 2001 and have always been completely satisfied with their professionalism and respect and valuing of their customers. This applies to Sales and Service. What has kept me a customer is the quality of their staff in all departments and the superior quality of the service department from mechanics to service manager. I have never seen a dealership who has been so consistent with providing excellent quality of service and customer relations.
I have utilized the service department at Texas Toyota since purchasing my Tacoma when it was new back in 2005. The overall responsiveness and attention to customer service keeps me returning for my vehicle maintenance. Gregg Stubs has been my assigned service adviser since my purchase and he is truly outstanding at his attention to detail and continuous effort to ensure customer satisfaction with the service experience. Due to his efforts -- even when Texas Toyota may not be as competitive as a competitor on items such as t... read more
I brought the car in for its 50K service interval. A nail was found in the tire and fixed for free. I asked about the power window. They told me what was wrong with it, gave me an estimate ($500), and advised me that I should wait for a while to have it done as it wasn't necessary yet.
I bought a 2010 Prius two years ago and I love it. It gets over 50 miles per gallon and always runs so smoothly. With gas prices today, I don't know why everyone doesn't have a Prius. Every time I've returned to Texas Toyota of Grapevine for maintenance, state inspection, etc., everyone has been so friendly and helpful. I highly recommend getting a Prius and I definitely recommend that you get it at Texas Toyota of Grapevine.
All of my interaction with the employees of Texas Toyota of Grapevine have been excellent. From the Sales staff to the Shuttle drivers everyone has been very courteous and have shown a deep concern for my satisfaction. The Service dept. completes the work in a timely manner and with professionalism. They answer any concerns I have and go above and beyond to ensure the job is complete and I am satisfied with the experience. The Shuttle drivers are on time and very helpful in getting me to and from the Dealership. In an era wh... read more
Hoza Scott is awesome. Hoza provides exceptional customer service. He is knowledgable, friendly, and goes out of his way to ensure my service experience is always exceptional.
Joe Saunders is very cordial and thorough in his handling of Service Requirements. I would say a real pleasure to deal with and helpful in every way!
They have the best customer service and product specialist. They go above and beyond and the new management is phenomenal! I would encourage EVERYONE to trust Toyota of Grapevine with your business! Five stars!!
My husband and I walked in the dealership at 8:40PM. I thought they were going to try to rush us out but it WAS the complete opposite. Patrick Estrada helped us in the new car dept. They were honest and upfront with a genuine demeanor. It was the easiest and most pleasant vehicle purchase experience I have ever had. My husband and I walked in with a price in mind that we knew was fair and the first offer Patrick came with beat that price! Toyota of Grapevine has a GREAT team servicing our community!
Toyota of Grapevine Parts has a 4 star rating with 1,150 reviews.
Toyota of Grapevine Parts is closed now. It will open at 7:00 a.m.