Toyota of Richardson's cover image

This profile has been claimed by the business owner or representative.

Toyota of Richardson

4.4

About this business

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.422,932 reviews
Select a rating
2019 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner's profile image
2019 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner 
a year ago

I like Lee Shuster as a service writer 

Business response:

Thank you for sharing your positive experience! We're glad to hear that Lee Schuster has been a great service advisor for you. We appreciate your feedback and will be sure to pass along your kind words to him! 

2012 TOYOTA SEQUOIA SR5 Owner's profile image
2012 TOYOTA SEQUOIA SR5 Owner 
a year ago

Fast and professional service 

Business response:

Thank you for your review! We're glad to hear that you had a fast and professional service experience. We look forward to serving you again in the future! 

2007 TOYOTA CAMRY CE/LE/XLE/SE Owner's profile image
2007 TOYOTA CAMRY CE/LE/XLE/SE Owner 
a year ago

I go there because of Lee! He is the best. I can always trust him to tell me what services I need done. When something needs to be repaired I know he's not trying to add to my bill. 

Business response:

Thank you for sharing your positive experience! We're glad to hear that Lee has earned your trust and provided excellent service. We'll be sure to pass along your kind words. We look forward to continuing to serve you! 

2020 TOYOTA RAV4 XSE Owner's profile image
2020 TOYOTA RAV4 XSE Owner 
a year ago

Lee Schuster is an excellent advisor. 

Business response:

Thank you for the positive feedback! We're glad to hear that Lee Schuster provided excellent service. We'll be sure to pass along your kind words to him. We appreciate your business and look forward to serving you again! 

2018 TOYOTA TUNDRA CREWMAX SR5 Owner's profile image
2018 TOYOTA TUNDRA CREWMAX SR5 Owner 
a year ago

Good service...never a concern here 

Business response:

Thank you for your kind words! We're glad to hear that you've consistently had a great experience with us. We appreciate your support and look forward to serving you again. 

2018 TOYOTA PRIUS PRIME Owner's profile image
2018 TOYOTA PRIUS PRIME Owner 
a year ago

They did not do the inspection as asked. 

Business response:

Thank you for sharing your feedback. We are sorry to hear that you are not satisfied with the service that you received. Please reach out to Maria Arenas at marenas@vtaig.com so we can address this matter and ensure the issue is resolved to your satisfaction. We value your business and are committed to making things right. 

2022 TOYOTA TUNDRA CREWMAX LIMITED Owner's profile image
2022 TOYOTA TUNDRA CREWMAX LIMITED Owner 
a year ago

N/a no any comment everything was good 

Business response:

Thank you for your feedback! We're glad to hear everything went well. We appreciate your business and look forward to assisting you again in the future! 

2010 TOYOTA TACOMA DBL CAB PRERUNNER Owner's profile image
2010 TOYOTA TACOMA DBL CAB PRERUNNER Owner 
a year ago

Lee keeps the Tacoma in top.shape. before a road trip, he makes sure all is well. Lee and all the staff in the service department are the reason I only have service on all my Toyotas done at Toyota of Richardson. Keep up the good work! 

Business response:

Thank you for your wonderful review! We're glad to hear that Lee and the entire service team consistently provide you with top-notch care for your Tacoma. We truly appreciate your loyalty and look forward to keeping your Toyotas in great shape for many more road trips! 

2013 TOYOTA 4RUNNER SR5/LIMITED Owner's profile image
2013 TOYOTA 4RUNNER SR5/LIMITED Owner 
a year ago

2 hours is too long to wait for an ooil change when you have an appointment 

Business response:

Thank you for your feedback. We strive to provide efficient service and appreciate your patience. We will review our processes to improve wait times in the future and hope to serve you better next time. 

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.4 star rating with 22,932 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is closed now. It will open tomorrow at 7:00 a.m.