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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Email correspondence was friendly .thanks.
Business response:
Thank you for your feedback! We're glad to hear that your email correspondence was friendly and met your expectations. Providing courteous and professional communication is always a top priority for us. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
RYAN WAS REAL HELPFUL AND EXPLAINED WAS GOING TO BE DONE. HE ALSO EXPLAINED WHAT TO HAVE DONE ON MY NEXT VISIT. VERY HELPFUL AND I'LL LOOK FOR HIM ON MY NEXT VISIT.
Business response:
Thank you for your great review! We're so glad to hear that Ryan was able to assist you so effectively and provide clear explanations of both your current service and future needs. We'll be sure to pass along your kind words to him, and we look forward to welcoming you back on your next visit! If you need anything in the meantime, feel free to reach out.
Toyota of Richardson has always and will continue to be my go to dealership. The service department staff is friendly, professional and knowledgeable.
Business response:
Thank you for your loyal support and for sharing your positive experience! We're thrilled to hear that our service department has consistently met your expectations. Our team is dedicated to providing professional and knowledgeable service, and we're grateful to be your go-to dealership. We look forward to continuing to serve you in the future!
Long wait times, not a great waiting environment. Good interactions with employees.
Business response:
Thank you for your feedback. We're sorry to hear about the long wait times and that the waiting environment did not meet your expectations. However, we're pleased to know you had positive interactions with our team membersyour satisfaction is very important to us. We'd like to learn more about your experience and how we can improve. Please contact Maria Arenas at marenas@vtaig.com, and we'll work to address your concerns. We appreciate your input and the opportunity to make your next visit a better one.
Very attentive to my needs and understood exactly what I was looking for and why
Business response:
Thank you for your feedback! We're so glad to hear that our team was attentive to your needs and took the time to understand exactly what you were looking for. Providing personalized service is a top priority for us, and it's wonderful to know we were able to meet your expectations. If there's anything else we can assist you with, please feel free to reach out!
Beth Anne Rose is a great advisor.
Business response:
Thank you for your kind words! We're thrilled to hear that Beth provided you with great service. She is a valued member of our team, and we're glad she made a positive impact on your experience. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Mike serviced my vehicle last time; he focuses on the issues and is thorough.
Business response:
Thank you for sharing your experience! We're glad to hear that Mike provided thorough and focused service for your vehicle. We'll be sure to pass along your kind words to him. If there's anything else we can do to assist you, please don't hesitate to let us know. We look forward to serving you again!
Benito was very curtious. And knowledgeable.
Business response:
Thank you for your fantastic 5-star review! We're so glad to hear that Benito provided you with courteous and knowledgeable service. We truly appreciate your feedback and are happy to know he made a positive impression. We look forward to serving you again soon!
Service performed well and promptly.
Business response:
Thank you for your 5-star review! We're glad to hear that your service was performed well and promptly. We always strive for efficiency and quality, and we appreciate your feedback. We look forward to serving you again soon!
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,059 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.