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Trilogy AC
- Heating & Air Conditioning/HVAC
- Katy, TX
About this business
Location details
20435 Westfield Commerce Dr, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 8:00 a.m. to 7:00 p.m. |
Biggest con I’ve ever seen. I hire Trilogy, I get subcontractors to do the work. Trilogy doesn’t back their work even though they hired them. If you look at the photos, you will see what a $19,000.00 job will look like after only five (5), yes only five months of use ! Owner doesn’t want to talk to me, instead he has a young lady, nice as can be talk to me due to him being a coward who doesn’t stand behind his product ! See you in court !! Anyone else who has dealt with these people and have the same issues, please share ... read more
System installed next day…but…installation crew tried to keep the UV lights until I went in the attic after they said they were finished and told them the UV lights are not installed. They went and got them from their truck like they forgot once I told them. Secondly the salesman said my system was going to be replaced including the lines from the compressor which did not happen. I got a bunch of different excuses on the reasoning behind that. The quality follow-up the next day discovered the drain line on the new install... read more
2015 Build, 2500 sq ft home. The builder installed a 13 seer 3.5 Ton Lenox HVAC system. The system worked but struggled for 9 years. Contacted a few AC people and Trilogy AC had a better price for a Carrier 16 seer 5 ton system. Install took 7 hours. They were very professional, very careful of the yard and house. They cleaned everything up. New system was installed even better then the builder. Everything is perfectly leveled and secured properly. Sealing the areas around the furnace looked like art work. It was n... read more
I can’t say enough great things about my experience with Trilogy AC company and Nasser Mattar! Their service is absolutely top-notch—fast, reliable, and always done right the first time. Whether it’s a quick fix or a full system install, they always deliver with professionalism and expertise. What really sets them apart is their amazing customer service. From the moment you call, you’re treated with kindness and respect. They truly care about their customers and go above and beyond to make sure you’re comfortable and happy.... read more
Outstanding service from Trilogy AC Cooling and Heating. What impressed me most was their thorough consultation process - they don't just try to sell you something right away. Instead, they carefully assess your home's specific needs and requirements, then recommend the most suitable solutions. Their personalized approach and commitment to finding the right fit for each customer sets them apart. Highly recommended for their professionalism and attention to detail
Frequently asked questions about Trilogy AC
How is Trilogy AC rated?
Trilogy AC has a 4.6 star rating with 1,381 reviews.
When is Trilogy AC open?
Trilogy AC is closed now. It will open tomorrow at 7:00 a.m.