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Trilogy AC

4.7

About this business

Location details

1 Chisholm Trail Rd, Suite 450, Round Rock, TX, 78681, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.750 reviews
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Michael B.'s profile image
Michael B. 
2 months ago

Very impressed with the service and the work of the installers job well done 

Business response:

Hi, Michael. Your feedback is highly appreciated. Thank you for the review! 

Felicitas L.'s profile image
Felicitas L. 
2 months ago

Did a good job happy with workers 

Business response:

Hi, Felicitas. Thank you so much for leaving us a stellar review! 

Bonnie E.'s profile image
Bonnie E. 
3 months ago

The experience was great, The gentleman was very nice friendly and very professional and very knowledgeable about the company. The young lady that set up the appointment was very friendly, The whole experience was great. 

Business response:

Hi, Bonnie. We are thrilled to learn that you had a positive experience with us! 

Jeffrey F.'s profile image
Jeffrey F. 
3 months ago

Everything went exceptionally fast and well. The entire process of inspection, financing, and installation was finished in less than 8 hours. The installer, very professional and knowledgeable, had to work in the rain to install outside unit, and he was alone. This employee represents your company well. 

Business response:

Hi, Jeffrey. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Cathy D.'s profile image
Cathy D. 
3 months ago

Your team showed up early and started working right away. Very courteous and respectful. I would recommend them to anyone. Great job. 

Business response:

Hi, Cathy. These words go a long way, it motivates us to work even harder, thank you for the review! 

Charles M.'s profile image
Charles M. 
3 months ago

The workers were great, from the initial assessment and sales all the way to the installation. They worked hard and got the job done. 

Business response:

Hi, Charles. Thank you for taking the time to submit a review, we really appreciate it! 

Shirley F.'s profile image
Shirley F. 
4 months ago

The consultant, Marco, was exceptional. He saw our distress and did everything he could to help us get approved for our new air conditioner. He then made sure that the installers were able to come the same day. The installers were very professional and competent. Marco also called later to make sure that everything was taken care of. 

Business response:

Hi, Shirley. We appreciate the kind words and are glad we could provide you with a positive experience! 

Rosa G.'s profile image
Rosa G. 
4 months ago

Y'all have something going on that is called customer service wich is a little complicated to execute but it seems to me that the way Juan handle him self from the beginning was like we new each other for for quite some time thank you for reaching out fast enough to get my cooling system install in my house thank you To the guys that did the installation it was fast and very professional Jairo and the others techs did a wonderful and very professional approach to everything they did thank you Boys thank you Trilogy for all ... read more

Business response:

Hi, Rosa. Your feedback is highly appreciated. Thank you for the review! 

Horace V.'s profile image
Horace V. 
5 months ago

Easy process and cheaper than most. Juan Ongania explained everything according to my load need. Installers are quick and respectful. 

Business response:

Hi, Horace. Thank you so much for leaving us a stellar review! 

Frequently asked questions about Trilogy AC

How is Trilogy AC rated?

Trilogy AC has a 4.7 star rating with 50 reviews. 

When is Trilogy AC open?

Trilogy AC is closed now. It will open tomorrow at 7:00 a.m.