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2235 Sheppard Ave E., #1503, North York, ON, M2J 5B5, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 4:30 p.m. | |
Tue | 8:30 a.m. to 4:30 p.m. | |
Wed | 8:30 a.m. to 4:30 p.m. | |
Thu | 8:30 a.m. to 4:30 p.m. | |
Fri | 8:30 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Great help
Business response:
Hi, Shawn. Thanks for your review. Glad to hear you had a great experience.
Amazing customer service. Competent and prompt. Good model for others!
Business response:
Thanks so much for taking time out of your day to leave us a review.
I've lived in many places, it's better to leave more time for the answerer to consider.
Very handy and professional screening. I highly recommend.
As a current client, we had an urgent need to satisfy a customer that required adding additional searches to our account. With other background companies we use, I know this can take a week or even longer. Cathy Puddister was quick to react, ensured our account was updated in a matter of an hour, and did this after hours as she understood our sense of urgency. THAT is what we call "amazing customer service"!
Very unreliable services. We applied for Police Clearance from York Region Police and they issued a certificate from Cobourg Police which is useless. They charged $74 and not able to resolve the issue. We have to reapply and pay another fee.
Business response:
At TRITON Pre-employment Screening we really value feedback. Please contact us at (844) 874-8667 so we can have a better understanding of the events that took place.
I can now only give you 1 stars. As yes, I could give you 5 as I had because it was quick and easy to do. However, your customer service sucks. Keep in mind I phoned 2x one to see if VS was available through your service, and I was told yes. Once I paid and received my paper and saw that it didn't include VS, I called again to see what or what I could do to have it fixed. 2nd time, I was told to go back into and redo it this time with VS option submit my receipts and Triton would gladly reimburse me. She then transferred... read more
Business response:
We appreciate your feedback, Marcie. Do not hesitate to reach out to us at (844) 874-8667. If you have additional details regarding your experience, we would love to hear more.
Website says background check takes 15 minutes and they are telling me to wait 10 business days.
Business response:
Hi Kuljeet, thanks for the feedback, the vast majority of our criminal record checks often take less then 15 minutes to complete, however there are a very limited amount of check types that will take longer then that. I will have one of our team members reach out to you to explain why this can happen.
Paid 26.20$ CAD for their services, got an incomplete report sent back, and was asked to get my criminal record from local police for 75$, and refused to refund me 26.20$ even though they were unable to provide me with their services.
Business response:
Huang, we use the terms that the RCMP has regulated for us to use. I would rather not discuss your result on a public forum like this, I believe you might be confused by what an incomplete means. Please email me at chris.krutzmann@tritonverify.com.
TRITON Pre-employment Screening has a 4.7 star rating with 10,185 reviews.
TRITON Pre-employment Screening is open now. It will close at 4:30 p.m.