TruFit Athletic Clubs - Madison (Nashville)

Chris M. 

on Birdeye

6 months ago

The number of good reviews are all on their sales team. They encourage you to write a good review on them when signing up and it all changes after that. The place is disgusting, the locker rooms are unclean and they even are so cheap as to take the paper towels out of the locker rooms and move them to the gym floor instead of just buying more. The main reason of me writing this review though is because of management and the Personal Trainer program. The training program is a scam. I currently have 19 classes($625) worth of ... read more

Jerry B. 

on Birdeye

10 months ago

Wide array of equipment and I like being able to come late, however: -The place is filthy. The bathrooms, locker rooms, and saunas are disgusting. They regularly run out of sanitary wipes for machines and weights and that is a huge health issue. If I could report gyms to the health department I absolutely would. - It's ridiculous to charge your members a yearly maintenance fee when you have machines that go out of order for weeks at a time. And to tell your members they can't use the boxing/cycling rooms outside of a class... read more

Lonnie C. 

on Birdeye

11 months ago

I had a meeting with Danny at 10am..He wasn’t available.I wasted my time. 

Jerome T. 

on Birdeye

a year ago

This athletic club scams customers. A membership was made and was active for two weeks ($10) then cancelled due to moving out of state on 3/17/24. My card was charged for the entire month in April ($30) then in May I was charged the unmentioned "yearly fee" of $54. I have been lied to about a refund and conveniently no one knows when the manger will be in. In the end I was charged almost $100 for two weeks. May 10, 2024: I called the number provided by the “owner” on google reviews I asked for the manager once again. A y... read more

Sheila G. 

on Birdeye

a year ago

First the lady at the front desk was amazing she welcomed me and made me feel as if i belonged there . On the other hand the gym looks filthy trash cans were full, wasn't any wipes in the sanitary area to wipe machines, bathrooms didn’t have any tissues, there was tissue all over the woman’s restroom floor.i want to stay at this gym but i might have to cancel if this is what my membership is paying for. 

Ashley T. 

on Birdeye

a year ago

Great overall experience 

Ashley T. 

on Birdeye

a year ago

Great customer service 

Sarah K. 

on Birdeye

a year ago

Scheduled an appointment for what I thought was an 7 day free trial. When I showed up no one had a clue about my appointment. Then found out there is no free trial. The woman who helped me was nice but didn’t seem to give all the information. I signed up anyway bc I want the classes and it’s the only gym that has classes that I could afford. 

Victoria R. 

on Birdeye

a year ago

Been trying To join for a week. 1.$ signed up for the seven day trial and then when I got in the building the yellow lady said it wasn’t no Chad that was a mistake on the website. Did I set up online and then when I went in the very next day, she said I haven’t signed up yet. Then she tried to sign me up anything at work where customer service based system there’s a glitch somewhere and all I hear is we are the new management we had a new management is that excuse get it together.