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165 SW Military Dr., San Antonio, TX, 78221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to Midnight | |
| Tue | 5:00 a.m. to Midnight | |
| Wed | 5:00 a.m. to Midnight | |
| Thu | 5:00 a.m. to Midnight | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
My wife came home today and told me the group room where she does most of her workout classes, and her own workouts and yoga away from everyone was closed today? The room was locked. When she asked the front desk, she said she wasn't given a clear answer as to why. What's going on with trufit? Already, this location doesn't have all the amenities claimed on the web and the pamphlet when you sign up. They also keep changing pricing with no fair warning, and now this!
Business response:
We apologize for the locked group room and unclear communication. Please contact us at (210) 239-9025 to discuss these concerns directly.
Did anyone else try to get into that big room in the back where they hold group work out classes and it was locked? Then when you asked them about it you got a sad excuse for why it was locked? I believe when I took the tour to get a membership they said that room was always open to members as long as there was no classes going on! Why is locked on the weekend?
Business response:
We apologize for any inconvenience with the locked room. Please contact us at (210) 239-9025 to discuss room access policies.
I wld give it no stars because the excuses I got from the gentle men at the front desk seemed made up about the GX group room not being open to the members anymore. I was told it was mangers decision not to have Gx group room open anymore then I was told it was the higher ups decision. But when I was there Friday when the manager with glasses was there it was opened. So is this just a weekend thing when the manager is not there it's to be closed?
Business response:
We apologize for any inconvenience regarding the GX room inconsistency. Please contact us at (210) 239-9025 to clarify this policy.
Wow this location switches up on you quick! Yesterday my homie was able to come in with me, today they didn't let him in, and tried to say I didn't have the right membership for bringing a friend.
Business response:
Thank you for sharing your concerns. Please contact us at (210) 239-9025 to discuss this further.
Personal training is a scam these kids who do the personal training are unreliable and bad at communicating a proper scheduled appointment. When I wanted to cancel they said I couldn't because I was stuck in a contract. I only been able to train one time and been waiting to be appointted a regular schduled program. This is alot of money coming out of my pockets for it not to be ran more professionally.
Business response:
We apologize for the inconvenience you experienced with our personal training services. Please contact us at (210) 239-9025 to discuss your concerns further.
What happen to the maintenance people? This gym has become disgusting especially in the women's only area and locker room area. I've seen the same dirt pile with grass and large mud patches for days in the women's area. Who does the cleaning and refurbishing of the paper towels, sanitizers and over cleanliness of the this facility?
Business response:
We're sorry to hear about your experience at TruFit Athletic Clubs - SW Military/Flores. Please contact us at (210) 239-9025 to address your concerns regarding the cleanliness of the facility.
Love this location, but the members that come after a certain time are little kids, Edgar's, creepy old men that stare, and people taken up machines because there just on their phones or recording each other. This use to be a place for me to destress and blow off some steam on the weights, but it's gotten weird and unsafe.
Business response:
Sorry for any inconvenience you've experienced at our SW Military/Flores location. Your feedback is important to us. Please feel free to reach out to us at (210) 239-9025 to discuss your concerns further. Thank you.
THIS CLUB HAS GONE DOWN HILL! MY GIRL GOT INTO A SQUABLE HERE OVER PINCHE VENTANIAS!! MY GIRL GOES HARD AND SHE HAS MAD RESPECT FOR EVERYONE SHE SAID SHE ASKED EVERYONE AND THEY SAID YES SHE COULD TURN ON THE FANS BECAUSE THEY WERE HEATED TO! THE LADIES SHE TALK TO ALL SAID TO HER THIS IS ONE OF THE HOTTEST ROOMS, AND THEY WLD LIKE TO KNOW WHY THE FANS JUST DONT STAY ON. PROBABLY BECAUSE THERE DIRTY AF JUST LIKE THE REST OF THE FANS AND VENTS IN THIS CLUB! PERO ONE OF HER FRIENDS HAD TO COME GET ME TO STOP HER FROM LIGHTIN... read more
Business response:
Thank you for bringing this to our attention. Please feel free to contact us at (210) 239-9025 to discuss this matter further.
$20 bucks for a surcharge fee when my membership is only $14 and some change to begin with. Mind you I have an active card on file and a bank account that's stacked. So i don't know why I'm getting $20 late fees. They will not refund money that was taken wrongfully. This gym corporation is price gouging the hell out of their members. Cancel immediately!
Business response:
We're sorry to hear about your experience at TruFit Athletic Clubs - SW Military/Flores. Please contact (210) 239-9025 for further assistance.
TruFit Athletic Clubs - SW Military/Flores has a 4.7 star rating with 3,384 reviews.
TruFit Athletic Clubs - SW Military/Flores is open now. It will close tomorrow at 12:00 a.m.