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Twin Dental
- Dental
- Cincinnati, OH
About this business
Location details
11430 Hamilton Ave, Cincinnati, OH, 45231, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 2:30 p.m. | |
| Tue | 07:00 a.m. to 2:30 p.m. | |
| Wed | 08:30 a.m. to 2:30 p.m. | |
| Thu | 07:00 a.m. to 2:30 p.m. | |
| Fri | 07:00 a.m. to 2:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Screwed up billing again.!!!!!!! Two boys go in for same service and I get two different charges again. Started with zero balance. Happens every time. Changing dentist!
Business response:
Hi, Kyle. Thank you for taking the time to share your concerns. We deeply regret the frustration and confusion you’ve experienced with our billing process. We strive to provide clear and accurate billing. Unfortunately, due to HIPAA privacy regulations, we cannot discuss specific account details publicly. However, we would like to take care of this for you. Please get in touch with our office directly at (513) 224-5510 so we can review your account and provide the necessary explanations and corrections. We appreciate your fe... read more
I believe there is dishonest people working at your clinic took my money and didn’t give me a receipt for the cash amount and for the credit card payment I made that day and when asked they kept saying they don’t remember they didn’t say didn’t happen I’m sure one day you’re going to find that person stole my money What is weird too I can’t talk to the owner of your location
I could tell the hygienist was rushing through the procedure and was more painful than my first visit
Business response:
Hi, Alexandria. Thank you for your feedback. We apologize for your experience and take your concerns seriously. Due to HIPAA regulations, we are unable to discuss individual patient details publicly. However, please know that your comfort is important to us, and we are committed to ensuring a thorough and gentle experience for all patients. We will address this internally to improve our quality of care. If you would like to discuss this further, please contact our office directly.
It was ok thanks
Business response:
Hi, Roger. Thank you for taking the time to leave us a review. We read and take all reviews seriously. We strive to make all our patients comfortable. If you would call our office at 513-825-6111 and ask to speak with our office manager. We would love to speak more about your comments.
Had very good care and did not have insurance that covered dental. I paid 100% at the time of the service. Turned 65, now on Medicare with a supplement that does cover dental and was told I could no longer be seen because they don't accept Medicare. I simply do not understand this one. Very unfortunate
Business response:
Hi, William. Thank you for leaving us a review. We appreciate your feedback and are glad that Twin Dental has always provided excellent care. We would like to speak with you more in detail. When you get a chance can you please call our office at 513-825-6111 and ask to speak with our office manager.
Divinity, respect, comfortand no money up front for someone like who is on limited income.
Business response:
Thank you for your feedback!
Wouldn't be returning to Twin Dental, if I wasn't satisfied with the service. Don't really like giving reviews for anybody. Have a great holiday season!
Business response:
Thank you for your feedback, Cindy!
Frequently asked questions about Twin Dental
How is Twin Dental rated?
Twin Dental has a 4.9 star rating with 1,934 reviews.
When is Twin Dental open?
Twin Dental is closed now. It will open tomorrow at 7:00 a.m.