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Tylock-George Eye Care and LASIK
- Healthcare
- Irving, TX
About this business
Location details
3100 North MacArthur Boulevard, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | 7:30 a.m. to 3:00 p.m. | |
| Sun | Closed |
I had surgery 11/17 and now my vision is worse than before. They told me I have to wear contacts for 3 months and then let them try again. My eyes are so butchered that with contacts in I can't read my phone. But without them I can't safely drive. I tried to get a prescription for glasses but they will not work with me there. Zero stars
No, Dr not explain in order to understand.
Business response:
That is odd, give me a call and we can figure this out together. 972-258-6400
Too many underlying costs that aren’t explained.They don’t wipe down the optics that everyone have to use and I now have an infection in my left eye.I guess since he’s the supposedly Dr for the Texas Rangers he thinks everyone is a millionaire and charges way to much for 15 mins. of surgery You pay up front at the office $2500.00 per eye and another $950.00 per eye at the surgery clinic.Guess I’m stuck with $10.00 reading glasses for now.I’m sure some people praise this company for the service provided but my experience ther... read more
Business response:
Randy, I am really sorry that you did not have a good experience in our office. As I mentioned before, I invited you to come in here so we can evaluate your eyes. We make a point to present all financial obligations prior to moving forward with any procedure. Our prices are very competitive in the DFW market, but I understand some of the advanced options are not for everyone. Thank you for sharing your experience.
Decrease the 2 plus hours office visit wait time. Had cataract surgery performed on both eyes, with follow up lasik and YAG surgery. Not at all satisfied with the results.
Business response:
Dawn, I am sorry that your experience has not lived up to our standards. Due to HIPAA I cannot address your results, but I would love to talk to you about them and see what our next steps are to correct your concerns. In regards to the wait time, we realized that even with our scaled back schedule, our new COVID-19 protocols are slowing our flow more than we expected. We have since rescheduled all of our routine eye exams so we can provide a better experience to those patients with more urgent eye concerns. Thank you for sha... read more
My cataract nor LASIK worked.
Business response:
Shirley, I am sorry that the results are not yet as you expected. I would love to speak to you about your concerns and help you come to a successful resolution. Please call Randy @ 972-258-6400
Stay away from this place at all costs. My girlfriend had lasik surgery here. Dr Tylock performed the first operation. He screwed up and bacteria grew under the lasik flap. Dr Tylock performed the second operation and the same thing happened, then Dr George got involved. Dr George said Dr Tylock screwed up twice and there was nothing he could do. This went on for two years strictly following their advice and now her vision is worse than it was before she had the first surgery. Countless trips back and forth to their o... read more
Business response:
Allen, thank you for the opportunity to address your concerns. I am not familiar with your girlfriends medical file, nor can I discuss it publicly. We have a new administrative team that is focused on providing the best medical care possible. Please call Randy at 972-258-6400 to discuss her case in more detail.
They have the worst customer service. They charged my mom $ 95 for a kit she never received & argued the fact. Would not recommend them to anyone I know. If you do use them double check your statement. My mom bought only one eye kit that was $ 25 & they said she received the $ 95 one also. Why would anyone buy 2 of the same eye med.
They do a good job on the medical procedures. However they do not care about your time. Be prepared to wait an hour or more from your appointment time
Tylock did my surgery years ago and messed it up. Then was a jerk about it! I have been telling people for years to avoid him.
Frequently asked questions about Tylock-George Eye Care and LASIK
How is Tylock-George Eye Care and LASIK rated?
Tylock-George Eye Care and LASIK has a 4.8 star rating with 2,417 reviews.
When is Tylock-George Eye Care and LASIK open?
Tylock-George Eye Care and LASIK is closed now. It will open tomorrow at 8:30 a.m.