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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.74,997 reviews
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Beverly B.'s profile image
Beverly B. 
3 years ago
Dennis M.'s profile image
3 years ago
Amanda M.'s profile image
3 years ago

I would say for a large project like ours, I would recommend. The price for the quality was unmatched. But aside from our sales person being great, for a smaller project, I don't know if the price savings was worth the run around. Every time I called, people were kind and helpful, but follow up calls never came and I felt I had to stay on top of the project more than I should have for the sales value. Then a miscommunication between measurement and the crew cost me serval days of a house in disarray and also hours of people ... read more

Business response:

Hi, Amanda. We are pleased to hear that you are happy with your new windows and apologize for the miscommunication, debris left behind, and smoking. If you need anything, please don't hesitate to reach out! Thank you for trusting us with your home improvement project. - MS 

Jen E.'s profile image
3 years ago
Nancy M.'s profile image
3 years ago

My new doors were put in, they are beautiful, they make the front of the house look awesome and the back door is absolutely great too 

Customer in Willoughby Hills, OH's profile image
Customer in Willoughby Hills, OH 
3 years ago
Daniel K.'s profile image
3 years ago

It took a few months (4 I think) from the time we had the salesman out to final install. We were hoping to have it done during winter when the door was drafty and losing heat, was installed in June. The door was custom and had to be remeasured a second time. When they finally came out to install the door was found to have a dent after leaving the factory. What I am happy with though is that the installers did a great job and saved our 100-year-old door molding, which was an important part of our requirement for the job. I wo... read more

Customer in Ashland, OH's profile image
Customer in Ashland, OH 
3 years ago
Cindy P.'s profile image
3 years ago

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 4,997 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open at 11:00 a.m.