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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.74,587 reviews
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Laura T.'s profile image
3 years ago
Lorrie T.'s profile image
3 years ago

Universal Windows is very professionally starting with setting up the appointment for the estimate clear though to customer service following up after installation. Highly recommended company, made in USA!!!! 

Barry M.'s profile image
3 years ago
Customer in Ashland, OH's profile image
Customer in Ashland, OH 
3 years ago
Ron T.'s profile image
3 years ago
Emma B.'s profile image
3 years ago

Yes. Because we understood the supply chain problems the project was delayed. We were kept informed by email as to what was happening so it was never a question of the work not getting done at some point because of the communication. The crew worked diligently when they were here and communicated with us as to whether we might have any needs they might not be aware. At the completion we walked around the house with them to ensure our satisfaction and to make sure we were happy and that nothing was overlooked. would have no q... read more

Maria L.'s profile image
3 years ago

Took so long to get the order in ! And no weekend installation! 

Business response:

We appreciate your feedback, Maria and apologize for the delays. If you would like to discuss your experience further, don't hesitate to reach out to us at customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues. - MS 

Customer in Olmsted Twp, OH's profile image
Customer in Olmsted Twp, OH 
3 years ago
Andrew B.'s profile image
3 years ago

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 4,587 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open at 8:00 a.m.