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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The gentleman that measured our windows for the final measurement and the installation crew were both very professional and easy to talk to and answered all my questions. The installation crew did a wonderful job and cleaned up their mess to my satisfaction. The communication from after we ordered the windows to the installation there was none.. I was very disappointed and only got someone to return my calls after I said I was gonna cancel my order. We was told 6 weeks we should have our windows. 8 weeks at the most.. Ended ... read more
Business response:
Hello, Sheena. We are happy to hear our installers and measure tech were professional and provided you with answers to your questions. We apologize for any lack of communication you experienced working with us so far and appreciate the opportunity to improve it moving forward. Thank you for making us aware of your experience. If you would like to discuss this further, please email customerservice@universalwindowsdirect.com. - MS
Both a friend and my daughter are planning future window replacements in their homes. I gave each of them a copy of Universal Windows Product Brochure.
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.7 star rating with 5,000 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is closed now. It will open at 8:00 a.m.