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Universal Windows Direct of Louisville

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3865 Produce Rd, #207, Louisville, KY, 40218, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.7430 reviews
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Sandy P.'s profile image
3 years ago

The only reason that I gave a 4 instead of a 5 is due to the scheduling issues. The installation process was excellent. 

Business response:

Thank you for sharing your feedback, Sandy. We apologize for the scheduling inconveniences throughout your experience with us. If you would like to share with us how we can improve moving forward, please contact us at CustomerService@universalwindowsdirect.com.^JD 

Sonya C.'s profile image
3 years ago

Business response:

Hi, Sonya. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!^JD 

Review in Crestwood, KY's profile image
Review in Crestwood, KY 
3 years ago

Business response:

Hello, Customer In Crestwood,. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Review in Louisville, KY's profile image
Review in Louisville, KY 
3 years ago

Business response:

Hello, Customer In Louisville,. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Linda R.'s profile image
3 years ago

My experience was great 

Business response:

Hi, Linda. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD 

Jesse C.'s profile image
3 years ago

Installers were very professional and did a great job and cleaned the work area completely 

Business response:

Hi, Jesse. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD 

Review in Charlestown, IN's profile image
Review in Charlestown, IN 
3 years ago

Business response:

Hello, Customer In Charlestown,. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Roger L.'s profile image
3 years ago

Business response:

Hello, Roger. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Mary K.'s profile image
3 years ago

It was a good experience. Windows are exactly what we needed. Warmer house and a lot less outside noise. The guys did a great job and they were very polite 

Business response:

Hello, Mary. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD 

Frequently asked questions about Universal Windows Direct of Louisville

How is Universal Windows Direct of Louisville rated?

Universal Windows Direct of Louisville has a 4.7 star rating with 430 reviews. 

When is Universal Windows Direct of Louisville open?

Universal Windows Direct of Louisville is closed now. It will open at 8:00 a.m.