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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
3865 Produce Rd, #207, Louisville, KY, 40218, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
The only reason that I gave a 4 instead of a 5 is due to the scheduling issues. The installation process was excellent.
Business response:
Thank you for sharing your feedback, Sandy. We apologize for the scheduling inconveniences throughout your experience with us. If you would like to share with us how we can improve moving forward, please contact us at CustomerService@universalwindowsdirect.com.^JD
Business response:
Hi, Sonya. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!^JD
Business response:
Hello, Customer In Crestwood,. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hello, Customer In Louisville,. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
My experience was great
Business response:
Hi, Linda. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD
Installers were very professional and did a great job and cleaned the work area completely
Business response:
Hi, Jesse. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD
Business response:
Hello, Customer In Charlestown,. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hello, Roger. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
It was a good experience. Windows are exactly what we needed. Warmer house and a lot less outside noise. The guys did a great job and they were very polite
Business response:
Hello, Mary. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD
Universal Windows Direct of Louisville has a 4.7 star rating with 430 reviews.
Universal Windows Direct of Louisville is closed now. It will open at 8:00 a.m.