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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
N93W14655 Whittaker Way, Menomonee Falls, WI, 53051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
we were given a choice of finishes at time of purchase. i chose oak, for interior, we got painted white? i was called by rep, i think named megan, iexplained my question/ problem, she said she would check and get back to me, a week has gone by and heard nothing
Business response:
Hi Doug, I apologize that my team members have not reached out yet, I did forward this over to our Service Department after we got off the phone. I have asked that your sales rep reach out to you again. Thank you for making us aware of this. We will be in touch soon. - MS
From start to finish, everyone I dealt with was professional and efficient in handling my window replacement project.
Business response:
Hello, Customer In New Berlin,. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
From start to finish this is a great company and great product.
I was excited when the salesman left my house and that is where it ended. Installers left a huge mess of screws, glass and other window debris for me to clean up. They also didn't remove window stickers or clean my windows as I was told they would be doing.
Business response:
We appreciate your feedback but are disappointed to learn that this is the impression we left. If you would like to discuss your experience further, don't hesitate to reach out to us at customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues. - MS
Universal Windows Direct of Milwaukee has a 4.6 star rating with 554 reviews.
Universal Windows Direct of Milwaukee is closed now. It will open tomorrow at 8:00 a.m.