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Universal Windows Direct of St Louis
- Windows Installation
- St. Louis, MO
About this business
Location details
11993 Borman Dr, St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The whole experience, from the initial quote to the installation, was great! The people were friendly and professional, all communications were clear, the installation was quick and efficient, and the windows themselves are wonderful.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs.
Universal Windows was open and easy to work with for the most part; price was better than competition and they finished ahead of schedule.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs.
Price seemed high but was better than other quotes. Universal did great scheduling the measurement and installation but was a bit annoying in how many times they called. Installers did great and were quick, but I've found about 7 nails dropped around my house and property which is dangerous. Also, only one of the five installer spoke English and he left early so I was left trying to communicate with the installers at the end without them being able to speak English.
Business response:
Steve, we appreciate your honest feedback of this experience with us here at Universal Windows Direct. We apologize for the nails left behind following your installation as we understand how dangerous this can be. We will highlight this feedback with our management team to ensure our team makes improvements in cleaning up following each installation. Thanks again for choosing Universal Windows Direct for your home-improvement needs.^J
Business response:
Anna, thank you so much for this 5-star review of this experience with Universal Windows Direct.^J
Frequently asked questions about Universal Windows Direct of St Louis
How is Universal Windows Direct of St Louis rated?
Universal Windows Direct of St Louis has a 4.3 star rating with 3,081 reviews.
When is Universal Windows Direct of St Louis open?
Universal Windows Direct of St Louis is closed now. It will open at 10:00 a.m.