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Universal Windows Direct of St Louis

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,755 reviews
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Trey P.'s profile image
3 years ago

Business response:

Hi Trey, we'd love to learn how we can improve your experience. Please send an email to customerservice@universalwindowsdirect.com and we will be able to help address your concerns. ^AM 

Anthony B.'s profile image
Anthony B. 
3 years ago

Business response:

Thank you for the 5-star review! ^AM 

Customer in Saint Peters, MO's profile image
Customer in Saint Peters, MO 
3 years ago

Business response:

Thank you for your review, we appreciate the feedback! ^AM 

Myreta D.'s profile image
3 years ago

Business response:

Thank you for the 5-star review! ^AM 

Gary R.'s profile image
3 years ago

Business response:

Thank you for the 5-star review! ^AM 

Ralph B.'s profile image
3 years ago

I would highly recommend if the installation crew were a little more cautious. Also, the miter cuts on some of the screens are not flush. The gaps are small, but I would expect better quality for the price paid. 

Business response:

Hi Ralph, thank you for making us aware of your experience. I have sent your comments to our service department in an effort to resolve this. ^AM 

Renee A.'s profile image
3 years ago

It was such a smooth process and they were able to move up our install date. 

Doug B.'s profile image
3 years ago

The Sales Pitch was intense and fast; felt pressured to make a decision that night. The windows themselves are great and the customer service was helpful with the step by step process. The installation was even better: punctual, polite, quick and clean. 

Business response:

Thank you for the feedback, Doug. We appreciate you sharing your experience and are happy to see you had an overall positive experience! ^AM 

Paula C.'s profile image
3 years ago

Business response:

Thank you for the review! ^AM 

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.7 star rating with 1,755 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is closed now. It will open at 8:00 a.m.