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7500 Auburn Rd., Suite 1200, Concord Township, OH, 44077, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
I was pleased with my appointment at this Urgent Care facility. I was reviewed and asked questions pertaining to my condition and then seen by a physician’s assistant. This person listen to my history took in some more information through their own exam, and then prescribed some medication, for next week. Too early to tell if all will be fine but I did sleep better last night, after 2 doses of the medication.
On Monday I called in for appointment and call was handled professionally and kindly. When I arrived it only got better, fast, attentive, and professional was the best way to describe the service I received. From call, to greeting at office, to intake, then Crystal diagnosis. All were wonderful. Being sick sucks, kind, efficient people make it easier! Thank you, Diane, Olivia, Nicole, Lucia, Lindsey, and Crystal!🙏
I made an appointment online to avoid waiting so long there to be seen. But it didn't seem to do any good. I didn't get seen until about an hour and a half later than my appointment time. Total time there about 2 hours. Everybody's was nice. They electronically sent my prescription to my pharmacy so that's a plus. It was ready when I got there to the pharmacy.
I am happy with my recent visit... Went there expecting to wait since its a walk in...not an appointment! Yes..some time was involved but left feeling well taken care of, and not treated like just a number! My N.P.was great along with reception lady! I would of had to wait 2 weeks to see my P.C. Instead, I was seen by a professional, got X-rays & a diagonosis! Gotta know what to expect going to an urgent care & you wont be dissatisfied..
At the beginning of this review, I want to stress that every single person at this urgent care has been extremely friendly and has tried to help as much as they could. I have no complaints about any person I have personally interacted with either in person or on the phone. The reason for the negative rating is they now have a new policy of charging upfront the entire cost of the urgent care visit with insurance. After the insurance company applies their discount, they supposedly will issue a refund to the patient. I visited... read more
University Hospitals Urgent Care has a 4.8 star rating with 1,234 reviews.
University Hospitals Urgent Care is closed now. It will open at 9:00 a.m.