• Apr 03, 2020

    Introducing Interactions: The New Birdeye Messaging Platform

    New

    Introducing Interactions from Birdeye -- the single messaging platform for your team to connect with leads and customers through texting, live chat and mass messaging.

    Introducing Interactions: The New Birdeye Messaging Platform

    Introducing Interactions from Birdeye -- the single messaging platform for your team to connect with leads and customers through texting, live chat and mass messaging. 

    INBOX 

    View and respond to messages from customers through Webchat, text messages and Facebook Messenger -- from a single place.

    INBOX ON MOBILE APP

    The power of Inbox, on your phone. You can even conduct live chat with your website visitors, in real-time while they are on your website.

    CHATBOT

    Our chatbot, Robin, uses AI to automatically respond to frequently asked questions about your business.

    LIVECHAT

    Chat in real-time with customers while they are on your website. 


    MASS TEXT MESSAGING

    Easily send text messages to hundreds of customers at once. 

    TEAMS

    Assign messages within a team, or from one team to another, to better collaborate and get the best answer for the customer, easier & faster.