This profile has been claimed by the business owner or representative.
578 Fergusson Drive, Trentham, Upper Hutt, WGN, 5018, New Zealand
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Really great service & friendly people
poor service.. poor communication.. i got left voice mail saying my dog test results are back and the vet will call me. after not getting a call in 24 hours I followed up, only to be told they don't have the results. no explanation or apology, just the run around!!
Business response:
Hi Dan , thank you for your feedback and we are sorry to hear you weren't satisfied with your recent experience with us. We are following this up with the team and will contact you soon to discuss your feedback. Thank you, Upper Hutt Veterinary Hospital
I am really disappointed in your clinic today. My cat Zara had an appointment at 11.00 am today 12 May 2022 but I was unable to catch her. I phoned up to let you know I was not coming. I spoke to Nikita and I felt she was very uncaring. My cat Zara has an incurable illness and the check ups are important. Your receptionist was cold and did not offer to reschedule the appointment. I think I will be transferring Zara to another veterinary clinic. The only staff member I can speak highly of at your clinic is Doctor Margaret Ki... read more
Business response:
Hi Rowena , thank you for your feedback and we are sorry to hear you weren't satisfied with your recent experience with us. We are following this up with the team and will contact you soon to discuss your feedback. Thank you, Upper Hutt Veterinary Hospital
We had our mini schnauzer neutered a while ago. We were not provided with pain relief and he whimpered and cried for 24 hours, and now hates being groomed anywhere around the site. Completely different experience with our the Stokes Valley vet who sent our second boy home with pain relief for several days. He recovered much more quickly.
Business response:
Hi Patricia, Thank you for your feedback and we wish you had informed us of your concerns at the time as we offer free post-operative revisits to assess your pets recovery and address any concerns you may have. I am happy for you to phone the clinic to clarify some of the concerns raised and discuss treatment received at the time.
Not my vet and never would be, was visiting in an emergency, dog got a bee sting so I went in. Rude staff and far too busy to help me.
Hi there we are missing grey and white kitten from wallaceville area...please call 0212632102 if you find
Upper Hutt Vets has a 4.6 star rating with 265 reviews.
Upper Hutt Vets is open now. It will close at 7:00 p.m.