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USA Mortgage

4.9

About this business

Location details

12140 Woodcrest Executive Drive, Suite 150, St. Louis, MO, 63141, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.923,842 reviews
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Kevin M O.'s profile image
Kevin M O. 

Verified by USA Mortgage

a year ago

Very informative. We knew exactly what to expect with each step of the process. . 

Business response:

I'm glad to hear that you found the process informative and clear. It was a pleasure working with you and ensuring you knew what to expect at each step. Thank you for your feedback! 

Abigale H.'s profile image
Abigale H. 

Verified by USA Mortgage

a year ago

Business response:

Helping great customers like you is why I'm in this business. I'm thankful to receive such a great review from you and loved to hear how you enjoyed working with me on your mortgage. I look forward to working with you again in the future. 

Claudia S.'s profile image
Claudia S. 

Verified by USA Mortgage

a year ago

Prompt communication, 1:1 say/do ratio, transparency 

Business response:

I appreciate you choosing me at USA Mortgage for your home loan and I'm here for you anytime. I hope to see you again for many years! 

Cary Gerard H.'s profile image
Cary Gerard H. 

Verified by USA Mortgage

a year ago

Mr. Luxton work very hard for me. David realy went out of his way to help us and had outstanding patience wth us on the prosess. Thank you to the entire team for all your help, Stephaine and I appreciate everything the team has done & helped with. Stephaine & Cary Herndon 

Business response:

Thank you so much for your sincere words on your home loan experience with me at USA Mortgage. I love hearing that my customers are happy. It is the best compliment I can receive. I look forward to being your Mortgage Loan Originator for many years to come! 

Anderson K.'s profile image
Anderson K. 

Verified by USA Mortgage

a year ago

Communication throughout the process. 

Business response:

I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social media! A shout-out is the best compliment we can receive. Thanks again! 

Elliot Bruce G.'s profile image
Elliot Bruce G. 

Verified by USA Mortgage

a year ago

You were helpful 

Business response:

I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social media! A shout-out is the best compliment we can receive. Thanks again! 

Heather L S.'s profile image
Heather L S. 

Verified by USA Mortgage

a year ago

The overall process was long. Communication could have been better but my Processor Addie Hoffman was wonderful and soooo helpful. 

Business response:

I'm always looking for ways to improve my services and I appreciate your review. I'm sorry you didn't view your experience with me as a 5-star level of service. I hope I'll have the opportunity to serve you again and deliver exceptional services. 

Timothy M.'s profile image
Timothy M. 

Verified by USA Mortgage

a year ago

Business response:

Thank you so much for your sincere words on your home loan experience with me at USA Mortgage. I love hearing that my customers are happy. It is the best compliment I can receive. I look forward to being your Mortgage Loan Originator for many years to come! 

Sharon G.'s profile image
Sharon G. 

Verified by USA Mortgage

a year ago

She was very helpful, expained very clearly and answered all my questions. I will gladly recommend her and USA Mortgage to everyone I know 

Business response:

I can’t thank you enough for your positive words about your home loan experience. I would really appreciate you letting people know how much you loved working with me at USA Mortgage. I hope to hear from you again! 

Frequently asked questions about USA Mortgage

How is USA Mortgage rated?

USA Mortgage has a 4.9 star rating with 23,842 reviews. 

When is USA Mortgage open?

USA Mortgage is closed now. It will open at 9:00 a.m.