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USA Mortgage

4.9

About this business

Location details

12140 Woodcrest Executive Drive, Suite 150, St. Louis, MO, 63141, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.923,846 reviews
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Susan S.'s profile image
Susan S. 

Verified by USA Mortgage

a year ago

Communication was awesome 

Business response:

I appreciate you choosing me at USA Mortgage for your home loan and I'm here for you anytime. I hope to see you again for many years! 

Aimee M.'s profile image
Aimee M. 

Verified by USA Mortgage

a year ago

Very Informative and always willing and helpful. 

Business response:

Thank you so much for your sincere words on your home loan experience with me at USA Mortgage. I love hearing that my customers are happy. It is the best compliment I can receive. I look forward to being your Mortgage Loan Originator for many years to come! 

James C.'s profile image
James C. 

Verified by USA Mortgage

a year ago

It's not what....it's who...Rinor did everything to ensure we had a great outcome! He went above and beyond never giving an excuse but always finding a workable solution to each problem and exemplifying the calm and compassionate and unstoppable professionalism that was needed to bring us to the closing. Thank you Rinor, my new friend! And thank you Sam for hiring him and training him to be like you! May YAH bless you both and you families and your business! Love and Shalom! And pease pray for us as we venture into new terri... read more

Business response:

I'm glad to hear about the positive impact Rinor had on your experience. It's rewarding to know his dedication and professionalism made such a difference. Thank you for your kind words, and for acknowledging Rinor's efforts. Wishing you all the best with your ventures, and we look forward to staying in touch. 

Jack E C.'s profile image
Jack E C. 

Verified by USA Mortgage

a year ago

Easy and prompt 

Business response:

Jack, I'm glad to hear that your experience was good. It was a pleasure assisting you, and I appreciate your 5 Star feedback. #theVAdude #Aimhigh 

Peter St. A.'s profile image
Peter St. A. 

Verified by USA Mortgage

a year ago

Business response:

I can’t thank you enough for your positive words about your home loan experience. I would really appreciate you letting people know how much you loved working with me at USA Mortgage. I hope to hear from you again! 

Leslie A S.'s profile image
Leslie A S. 

Verified by USA Mortgage

a year ago

It was a smooth process and I believe Kim is very knowledgeable and kept us informed along the way. The only issue we encountered was when it came to presigning closing docs and some of the forms were not applicable to our situation and in order to proceed we had to sign electronically. I do not think this is a Kim issue, but I would think that a company like USA would be able to have a system that would allow these documents to be edited based on the borrower's situation. This was our only issue with the transaction, howeve... read more

Business response:

I'm glad to hear that the process was smooth and that I could keep you informed throughout. I appreciate your feedback regarding the presigning document issue. While it seems to be a system-related challenge, I understand how it could impact your experience. Your input is valuable, and I will certainly share it with DAS Acquisition Company, LLC to help improve our processes. Thank you for your understanding and for bringing this to our attention. 

Heather L O.'s profile image
Heather L O. 

Verified by USA Mortgage

a year ago

The support i got fome USA mortgage. Timely communication with me if I needed someting. 

Business response:

I'm glad to hear that you were satisfied with the support and timely communication you received during your experience with USA Mortgage. It was a pleasure assisting you, and I appreciate your feedback. Please don't hesitate to reach out anytime if there is anything we can help you with. Enjoy our new home! 

Matihson H J.'s profile image
Matihson H J. 

Verified by USA Mortgage

a year ago

Hope and her team were very responsive and attentive. I felt taken care through the entire process! I will point anyone looking for a mortgage lender to her in a heartbea! 

Business response:

Helping great customers like you is why I'm in this business. I'm thankful to receive such a great review from you and loved to hear how you enjoyed working with me on your mortgage. I look forward to working with you again in the future. 

Joseph B.'s profile image
Joseph B. 

Verified by USA Mortgage

a year ago

Things went smooth and quick to close 

Business response:

Thank you, Joe!! So glad it all worked out!! You know I'll always be here to help!! 

Frequently asked questions about USA Mortgage

How is USA Mortgage rated?

USA Mortgage has a 4.9 star rating with 23,846 reviews. 

When is USA Mortgage open?

USA Mortgage is closed now. It will open at 9:00 a.m.