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USA Mortgage

4.9

About this business

Location details

12140 Woodcrest Executive Drive, Suite 150, St. Louis, MO, 63141, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.923,856 reviews
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Shawn Donald J.'s profile image
Shawn Donald J. 

Verified by USA Mortgage

2 years ago

I loved that I was new at buying a house anytime I had a question he was there to answer it taught me a lot and I’m grateful for it very nice person too and understanding 

Business response:

I can’t thank you enough for your positive words about your home loan experience. I would really appreciate you letting people know how much you loved working with me at USA Mortgage. I hope to hear from you again! 

Cecilia Sheree T.'s profile image
Cecilia Sheree T. 

Verified by USA Mortgage

2 years ago

I am so glad I had such a knowledgeable and helpful team! It's scary when you know nothing about the process but need to make big decisions, if I had questions they answered and made sure I understood. I truly appreciated that! 

Theresa Marie W.'s profile image
Theresa Marie W. 

Verified by USA Mortgage

2 years ago

I didn't expect a great experience but Christie was so informative and supportive. Every question I had she answered with knowledge and experience. I always had access to Christie no matter when I needed something explained and I always felt comfortable and more like a friend than just a home buyer. I love my new home and how I got here. Thank you so much, Christie. 

Business response:

Teri, thank you!! That is the best response ever on a review. I’m still here for you and so happy you have your own home. 

Geraldine B.'s profile image
Geraldine B. 

Verified by USA Mortgage

2 years ago

Business response:

Thank you so much for your sincere words on your home loan experience with me at USA Mortgage. I love hearing that my customers are happy. It is the best compliment I can receive. I look forward to being your Mortgage Loan Originator for many years to come! 

Mason F.'s profile image
Mason F. 

Verified by USA Mortgage

2 years ago

We are entirely unexperienced and Travis didn't mind taking all the time we needed to explain anything we didn't understand. He jumped through hoops for us and really came through when it mattered. His experience saved us a lot of heartache and stress 

Business response:

I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social media! A shout-out is the best compliment we can receive. Thanks again! 

Trevor B.'s profile image
Trevor B. 

Verified by USA Mortgage

2 years ago

Great communication and questions never went unanswered 

Business response:

Helping great customers like you is why I'm in this business. I'm thankful to receive such a great review from you and loved to hear how you enjoyed working with me on your mortgage. I look forward to working with you again in the future. 

Jonathan Anthony A.'s profile image
Jonathan Anthony A. 

Verified by USA Mortgage

2 years ago

Jacob and Claudia made the process as smooth as it goes even with the challenges that occur they were there every step of the way. They really had our best interest at heart. The service they provided was a one in a lifetime experience and I wouldn’t rather anyone else in our corner than these 2. Words cannot express how grateful we are and we are forever in their debt for how they treated us and watched our back throughout this process. 

Business response:

Helping great customers like you is why I'm in this business. I'm thankful to receive such a great review from you and loved to hear how you enjoyed working with me on your mortgage. I look forward to working with you again in the future. 

Theresa J L.'s profile image
Theresa J L. 

Verified by USA Mortgage

2 years ago

Ms. Navarro was very pleasant and easy to talk to she explained everything in full detail and told me if I had more questions to please feel free and call. My experience with Ms. Navarro was Top Notch. Thank you for your professionalism and exceptional customer service! I would definitely recommend family and friends to Ms. Navarro. 

Business response:

I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road! 

Lina K.'s profile image
Lina K. 

Verified by USA Mortgage

2 years ago

Austin was super responsive and good at explaining things. 

Business response:

I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social media! A shout-out is the best compliment we can receive. Thanks again! 

Frequently asked questions about USA Mortgage

How is USA Mortgage rated?

USA Mortgage has a 4.9 star rating with 23,856 reviews. 

When is USA Mortgage open?

USA Mortgage is closed now. It will open tomorrow at 9:00 a.m.