USA Mortgage

4.9

Mortgage Lenders
St. Louis, MO

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

12140 Woodcrest Executive Drive, Suite 150, St. Louis, MO, 63141, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.925,450 reviews

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Carrie A M.

2 years ago

Ed was excellent in keeping me updated on status and explained issues very thoroughly.

Business response:

I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social media! A shout-out is the best compliment we can receive. Thanks again!

Jeffrey E W.

2 years ago

I was generally very pleased, but some of my questions were not answered: - how escrow calculated - why so many duplicative administrative fees

Business response:

Thank you for your review and feedback. We have followed up with you via email and hope that answered your additional questions. Thanks!

Sarah Katherine L.

2 years ago

Business response:

Thank you so much for your kind words, Sarah. I truly appreciate your trust in me and I'm touched by your loyalty. It was my pleasure to help you with your mortgage and I look forward to working with you again in the future. Your satisfaction is always my top priority at USA Mortgage. Thanks again for your wonderful review and the perfect rating.

Michele L.

2 years ago

Justin always kept us up to date on everything, which was incredibly helpful for such a stressful time. He also made the whole process very easy! Super nice guy and great at what he does!

Business response:

I can’t thank you enough for your positive words about your home loan experience. I would really appreciate you letting people know how much you loved working with me at USA Mortgage. I hope to hear from you again!

Larry K T.

2 years ago

Good communication

Business response:

Helping great customers like you is why I'm in this business. I'm thankful to receive such a great review from you and loved to hear how you enjoyed working with me on your mortgage. I look forward to working with you again in the future.

Caleb M.

2 years ago

Fast communication. Working the hardest to get the best loan/rate for me. Taking the time to explain everything confusing with home loans to me.

Business response:

I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!

Gina R E.

2 years ago

The dedication you and your team possess is paramount to none! When issues arose, they were dealt with immediately regardless of the time of day. We closed on our house over the holidays and your team communicated, solved problems and still managed to make our closing happen while you were vacationing with your families! I am overwhelmed by your dedication, professionalism and compassion and I will recommend your team to everyone who I know that is in need the services your team provides!

Business response:

KaLinda H.

2 years ago

Austin was very patient with my many questions and non-understanding even after he explained things days before. He explained everything very well, I just didn't quite understand somethings and it took him a few times for me to understand.

Business response:

Thank you KaLinda. Hope you guys enjoy the home and look forward to helping you again in the future.

Chris J G.

2 years ago

Communication and coaching was excellent.

Business response:

I appreciate you choosing me at USA Mortgage for your home loan and I'm here for you anytime. I hope to see you again for many years!