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Valley Crest Memory Care

4.7

About this business

Valley Crest Memory Care in Apple Valley, California, is your dedicated destination for specialized Memory Care services in a serene and caring environment. Our compassionate team is committed to providing tailored support for individuals with memory-related challenges, ensuring a comfortable and nurturing senior living experience for residents and their families. Discover peace of mind and exceptional care at Valley Crest Memory Care. 

Location details

18524 Corwin Rd, Apple Valley, CA, 92307, United States

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4.7141 reviews
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Anonymous's profile image
7 years ago

Everything working out very well for my father at this community. I'am very pleased with his move to this community. It is a great place. They do a very good job with the cleanliness. The staff is very helpful. Everything has worked out well so far. 

Business response:

We always love to receive great feedback and thank you for your positive review. We are so happy to hear that your father is happy and settling in here with us. Please feel free to reach out to us at any time with any and all questions. We are here for you and your family. 

S.Higbee501's profile image
S.Higbee501 
7 years ago

I toured the facility last week. I just walked in without scheduling an appointment so I was able to get a good sense of how Valley Crest operates without prior notice of a potential move in. I was pleasantly surprised how welcome I was right from the start. The receptionist was very kind and welcoming. At that very moment she was speaking to a confused person who I could tell was one of the people that lived there. The way that she didn't disregard what they were saying, yet welcomed me in at the same time, was quite remark... read more

Business response:

Thank you S.higbee501, for reaching out, your opinion is very important to us. We appreciate you leaving your positive detailed review! We are very proud of our community and the exceptional level of care we provide. We have a great staff and genuinely care for all our residents! Thank you for your consideration, we look forward to seeing you again. 

Caligirl71784's profile image
Caligirl71784 
7 years ago

My mom has been a resident here for several years. The Valley Crest staff has become part of our family. Everyone from the front office staff to the kitchen staff knows my mom and they know things that settle her down and also soothe her when she's having a bad day. I do wish they had more activities for the residents. They do have entertainment quite often but when there is day when there isn't any it seems like they could be putting in a little more effort to find new and fun things for them to do. Valley Crest will always... read more

Business response:

Caligirl71784, thank you for the high star rating! 

Anonymous's profile image
7 years ago

I took a tour last week for the second time. We were looking for a place for my mom who has early onset dementia. Everyone was extremely welcoming and friendly. Every worker had a smile on their face and seemed to enjoy what they were doing. They seemed to know all of the residents very well and they seemed to be well taken care of. During both of my visits it was mid-day and it did seem that the residents should of been doing some kind of activity. What was on the activity calendar wasn't being done but I was told they had ... read more

Business response:

Thanks for the detailed review we appreciate you taking the time and touring our community. We strive to provide excellent care and service to our residents and their families at Valley Crest Memory Care. Thank you for your consideration, we hope that you are very happy with your new community. 

Anonymous's profile image
7 years ago

Very informative staff. Pricing is out of our financial limits. They offer a good program for those with memory difficulties 

Business response:

Hello, we're happy to hear you had such a positive experience with our team! 

Anonymous's profile image
8 years ago

I would like to let you know how impressed I was with your Valley Crest Memory Care facility in Apple Valley, CA. I provided home health occupational therapy services to a resident at Valley Crest for three weeks recently. I was there at different times, including during a couple of meals. I observed interactions with the residents by caregivers, nursing staff, the Activity Director, and dining room staff. I was helped by staff at the front desk and felt welcomed. I became progressively impressed with the overall facility a... read more

Business response:

Thank you very much for taking the time to leave us this detailed positive 5 star review. We appreciate it! 

Fred Murphy's profile image
Fred Murphy 
8 years ago

My wife has been a resident at Valley Crest since November 2015 and I am very happy that I chose Valley Crest. Kimberly [last name removed] is an outstanding Director. She spends many hours over an eight hour day ensuring that the residents receive the best of care. She is always accessible to family members that have questions or problems. She feels that your problems are her problems and she does not stop until they are solved. The staff at Valley Crest are outstanding. I am there every day with my wife and I see how they ... read more

Business response:

Hello Fred Murphy, thank you for your positive review! We are very proud of our community and the level of care we provide! Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family. 

Anonymous's profile image
8 years ago

I think that overall, the experience was very good. All of the staff members were wonderful in helping us out. The head nurse was very good and providing me with good information as far as what the facility had to offer and assisting us with hospice. They could definitely improve on their laundry services. 

Business response:

Hi, we are so pleased you enjoyed your visit to Valley Crest Memory Care! We are always more than happy to assist you if anything else comes up. Take care! 

Loved one's profile image
10 years ago

It's a very clean and nice looking place, and the memory care they provide is good. My only complaint is that they do not have 24 hour nursing staff. They do have nurses on call at all times, but based on the type of care they provide here I really wish they'd have someone on the premises at all times. 

Business response:

Loved One, thank you for your kind words and this wonderful review! 

Frequently asked questions about Valley Crest Memory Care

How is Valley Crest Memory Care rated?

Valley Crest Memory Care has a 4.7 star rating with 141 reviews. 

When is Valley Crest Memory Care open?

Valley Crest Memory Care is open now. It is open 24/7.