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8585 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Dealing with the Sales staff was fine on this very Dealing with the Sales staff was fine on this very straight forward sale, but the finance department seems to be another story.
Business response:
We're glad to hear the sales team provided a straightforward process. We want every part of your visit to feel just as smooth, so if you have any concerns or would like to discuss your experience with the finance department further, please don’t hesitate to reach out to Becky or Anna in our Customer Relations Department at [email protected].
Understanding and team work got the deal done. Understanding and team work got the deal done. It was a process but they were helpful and courteous. Thank you for helping me get my new car and decent with clear communication. Appreciate the willingness to go above and beyond with my requests. Also the manager Rob was helpful with all the details. Thank you
Sam and Yazzie were great love my truck thank you guys Sam and Yazzie were great love my truck thank you guys for all the help
Business response:
Thank you for your feedback! We're glad Sam and Yazzie were able to help and that you love your truck. We appreciate your business!
Sales rep, Shannon Hendon, was terrific. Sales rep, Shannon Hendon, was terrific. Entire process went smoothly, in particular the orientation to the new vehicle. She was extremely helpful and responsive to questions throughout and even after delivery.
Business response:
Thank you for your fantastic review! We're thrilled to hear that Shannon provided you with such an excellent experience. Our team strives for seamless service, and it’s great to know she made the vehicle orientation and follow-up so easy for you. Enjoy your new ride!
The sales personnel and the finance personnel were The sales personnel and the finance personnel were responsive, knowledgeable, and cooperative. Thank you for your efforts!
Business response:
Thanks for your feedback, Oliver! We’re thrilled to hear our team made a positive impact on your experience. We appreciate your support and look forward to serving you again in the future!
Great product knowledge and an amazing availability of Great product knowledge and an amazing availability of all vehicle types. Treated like family from the moment we arrived.
Business response:
Thanks! We're thrilled to hear you felt like family and appreciated our product knowledge. Our team is dedicated to providing the best experience for every customer. We look forward to helping you again soon!
My experience with the dealership has been great. My experience with the dealership has been great. Everyone involved in helping me, did a great job at making it easy & quick for me get into another vehicle! Thank you!!
Business response:
Heidi, we're thrilled to hear about your positive experience! Our team strives to make the process smooth and enjoyable, so it's great to know we hit the mark. Enjoy your new vehicle, and thanks for sharing your feedback!
Sales rep, Shannon Hendon, was terrific throughout entire Sales rep, Shannon Hendon, was terrific throughout entire sales process, in particular the orientation to the new Traverse. She was extremely helpful answering my questions even after I had taken possession of car.
Business response:
Thank you for your kind words! We're glad Shannon Hendon provided terrific service throughout the sales process and continued to assist you even after your purchase. We appreciate your business!
This dealership is top-notch; a high bar that should set This dealership is top-notch; a high bar that should set a standard for other dealerships to follow. It is clean and bright with plenty of comfortable chairs and amenities. Restrooms are tidy and smell great. There are plenty of staff members and they work as a team; friendly with customers and each other. Funny to say that I live in Illinois but chose Van Buick in Scottsdale AZ to return to. I just leased my 3rd Buick Encore GX from them. My sales professional, Ahmed,... read more
Business response:
Thank you! We’re thrilled to hear about your fantastic experience at Van Buick. Our team strives to provide a welcoming atmosphere and exceptional service. Congratulations on your third Buick Encore GX! We appreciate your recommendation and look forward to serving you again in the future.
Van Chevrolet has a 4.2 star rating with 10,160 reviews.
Van Chevrolet is open now. It will close at 9:00 p.m.