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Van Hyundai
- Car Dealers
- Carrollton, TX
About this business
Location details
1825 North I-35 East, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Alyssa, my service agent was extremely helpful and professional. She makes getting our cars serviced easy. She always provides us updates on our car status. She is truly a pleasure to deal with.
Business response:
Thank you for the fantastic review! We're thrilled to hear that Alyssa makes getting your car serviced a smooth and easy experience. At Van Hyundai, we strive to provide exceptional customer service, and it sounds like Alyssa consistently goes above and beyond. Her helpfulness, professionalism, and commitment to keeping you updated on your car's status are all qualities we value in our service team. We'll be sure to pass your kind words along to Alyssa – she'll be delighted to know she's making such a positive impact on our ... read more
Sales and financial services were great the garage would get a zero ..1st suv had a animals nest in the skid plate ... 2nd suv close too the same 3rd suv was much better. All of that should had been caught in a inspection and was not.
Business response:
Thank you for your honest feedback about your experience. We're thrilled to hear that you were happy with the sales and financial services departments. However, we sincerely apologize that the condition of the SUVs you test drove fell short of your expectations. A thorough inspection should catch any issues like animal nests, and we take your concerns very seriously. We will be reviewing our inspection procedures to ensure such oversights don't happen again. We appreciate you giving us three chances, and we're glad the third... read more
They got my car in quickly for service, and got me in a rental, my warranty took care of everything,
Business response:
We're always happy to help! We look forward to seeing you again for your next service appointment.
The team is always friendly, helpful, and reliable every time our cars need service. Customer service is top-notch. You're appreciated. Thank you!
Business response:
Thank you for the fantastic review! We truly appreciate your loyalty and for trusting us with your vehicles' service needs. It means a lot to us that you find our team to be consistently friendly, helpful, and reliable. "Top-notch" customer service is exactly what we strive for! At Van Hyundai, we take pride in building relationships with our customers and ensuring a positive experience throughout the service process. We'll be sure to pass your kind words on to the entire team - they'll be delighted to know they made such a ... read more
The brand new dealership that Van just opened is beautiful. I get the same excellent service that I always do.
Business response:
We appreciate you taking the time to leave a review! We're thrilled you like our new dealership – we hope it provides a comfortable and welcoming environment for our customers. It's fantastic to hear that the excellent service you've always experienced has continued at the new location. Thank you for being a loyal customer, and we look forward to seeing you again soon at our beautiful new dealership!
Had n appointment was in and out like type over 2 hours no problems at all
Business response:
Thank you for your review! We appreciate you letting us know about your recent appointment. We're glad to hear you didn't experience any problems during your visit. Thank you for choosing us, and we look forward to seeing you again soon!
Responsive, professional, trustworthy, and timely repairs. Representatives keep customers informed throughout the repair period. Highly Recommend this Dealership even if I had to drive 15 miles from Plano!
Business response:
Thank you so much for the fantastic 5-star review! It means a lot to us that you would recommend us even after a 15-mile drive from Plano! We strive to be responsive, professional, trustworthy, and timely in everything we do, and we're thrilled to hear that we achieved that for you. Keeping our customers informed throughout the repair process is also very important to us. We are incredibly grateful for your recommendation! It means a lot to our team to know that you would refer your friends and family to us, even if it's not... read more
Great new facility. Comfortable waiting area with WiFi, snacks coffee. Service was quick and convenient.
Business response:
Thank you for the fantastic review! We're thrilled you enjoyed our new facility, especially the comfortable waiting area with Wi-Fi, snacks, and coffee. It sounds like you also appreciated the quick and convenient service. We designed our waiting area to be a relaxing and productive space. We're glad you found the Wi-Fi, snacks, and coffee helpful! We take pride in providing efficient service while maintaining quality. We're happy to hear we achieved both in your case! We hope to see you again soon at our new facility!
Overall, I had a great experience with Van Hyundai. I was helped by Laura and Alex the finance person. They worked so hard to get me into a nice and affordable car. I definitely recommend Van Hyundai.
Business response:
We're thrilled to hear about your fantastic experience! It sounds like Laura and Alex truly went the extra mile for you. We'll be sure to pass your kind words on to them. Knowing their hard work in finding you a nice and affordable car is appreciated is very rewarding for them. Our goal is to provide a positive experience throughout the car-buying journey, and we're delighted to hear you had a great experience overall. There's no higher compliment than a recommendation! We appreciate you letting others know about your positi... read more
Frequently asked questions about Van Hyundai
How is Van Hyundai rated?
Van Hyundai has a 4 star rating with 6,102 reviews.
When is Van Hyundai open?
Van Hyundai is open now. It will close at 9:00 p.m.