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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Excellent service as always
Business response:
Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!
Excellent, thanks for service great
Business response:
Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!
George Hardwick, my service advisor was great. My servicing was done at the time expected. I was kept informed or the progress any it was washed and vacuumed when finished.
Business response:
Thank you so much for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!
Repair was recognized and repaired quickly.
Business response:
Thank you so much for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!
Well Taken care by dealership.
Business response:
Thank you so much for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!
It was good until I received my car back and there were huge scratches on my car on the driver passenger side when they washed it. The service advisor notified me but was not happy.
Business response:
We're truly sorry to hear about the scratch on your car following your service appointment. This is not the level of service we aim to provide, and we take such incidents seriously. Please get in touch with our customer service department at your earliest convenience. We would like to gather more information about the situation and work with you to find a suitable resolution. Your satisfaction is our priority, and we want to ensure your concerns are addressed promptly. Please reach out to our Service Director, Peter Boghossi... read more
Excellent as usual. Veron Shorter and his crew were very accommodating considering that I did not have an appointment. As a long time Vandergriff customer I would expect no less from them. Thanks for a job well done and for upholding the standards that customers have come to expect from Vandergriff Acura.
Business response:
Thank you so much for your positive review! We greatly appreciate your kind words and support. Our team is dedicated to providing top-notch service, and we're thrilled to hear that you had a great experience with us. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Great service, kept me informed
Business response:
Thank you so much for your positive review! We greatly appreciate your kind words and support. Our team is dedicated to providing top-notch service, and we're thrilled to hear that you had a great experience with us. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
After a week driving this car found out that the air conditioner vent was loosed and cannot be adjusted. I brought it back to Acura and the manager told me that they dont cover that!!! Very disappointed
Business response:
We're genuinely sorry to hear about your dissatisfaction with our service. Providing a positive experience for our customers is our utmost priority, and it's disheartening to know that we fell short of your expectations. Please reach out to our Service Director, Peter Boghossian, at 855-971-6960 to discuss what we can do to help.
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 7,399 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is closed now. It will open tomorrow at 7:00 a.m.