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1208 Commercial Blvd., Arlington, TX, 76001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality 1 Star : Customer Service 5 Star : Returned Clean
5 Star : My Experience So far things seem to be resolved. 2.5 Star : Likely to Recommend 4 Star : Repair Quality 4 Star : Customer Service 5 Star : Returned Clean
0 Star : My Experience
2.5 Star : Likely to Recommend 2 Star : Repair Quality 2 Star : Customer Service It was difficult to contact my representative and he would promise to call but failed to do so. There were several days that we didn't know the status of the vehicle 5 Star : Returned Clean
1 Star : Likely to Recommend Not likely. Once we finally got someone to explain the situation and get the rental, it was fine. I appreciate the rental as going the extra mile but I still felt this was not professional on Vandergriff's part. This episode will probably result in my complaining to my insurance that Vandergriff should not be on their pre-approved list. 2.5 Star : Repair Quality There is still a noise in the rear of the vehicle that was not resolved when requested at out first inspection. The painted areas on the... read more
0.5 Star : Likely to Recommend Pls see previous comments 1.5 Star : Repair Quality I had the mirror on the passenger side replaced. The camera was not configured and now I cannot use it. I contacted my service rep, who after saying he had not quoted that part of the repair, stated that he would look into his fix it. First of all, it was his job to quote everything it took to replace the mirror. Stating that he has not quoted that part of the repair shows unprofessionalist and makes me question the integrity of the shop. Seco... read more
1.5 Star : Likely to Recommend 3.5 Star : Repair Quality 2 Star : Customer Service Your first point of contact (receptionist) was very rude. I had an appointment to drop off my car at noon. My assigned person wasnât available due to being at lunch. I had questions to explain the process so your rude receptionist asked another service advisor to help and he stated loudly for me to hear that he was going to lunch. So. So not only was the receptionist rude but so was the service advisor. You all shouldnât tell customers the... read more
0 Star : My Experience Took too long
0 Star : My Experience It took too long too get it fixed.did not keep me inform an. 0.5 Star : Likely to Recommend Took too long too fix. 1.5 Star : Repair Quality 2.5 Star : Customer Service 5 Star : Returned Clean
Vandergriff Collision South has a 4.8 star rating with 5,598 reviews.
Vandergriff Collision South is closed now. It will open tomorrow at 7:30 a.m.