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Vandergriff Hyundai
- Car Dealers
- Arlington, TX
About this business
Location details
1120 West I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
So easy and very helpful service! They explain everything and sent realtime links so I can keep up with what part of the service they were on. Even made sure that any additional repairs were approved before going ahead.
Business response:
Thank you for the amazing review! We strive to make the service process as easy and transparent as possible. We're glad you appreciated the explanations and the real-time service updates. Our technicians always get approval before additional repairs, ensuring you're in control throughout the process. We're happy to hear you had a positive experience, and we look forward to seeing you again for your next service!
Explains everything before the work is done. No surprises. Knowledgeable. Courteous. Done right the first time. Been going here 5 years and have never had trouble with my car. Continues to run beautifully …I do service it when they suggest!
Business response:
Thank you for the fantastic review! Your loyalty to our service department for the past 5 years means a lot to us. We strive to provide a transparent and trustworthy experience, and we're thrilled to hear we've consistently met your expectations. Knowing exactly what work needs to be done before any repairs are started is crucial, and we appreciate you acknowledging our team's focus on clear communication. Their knowledge and courtesy are valuable assets, and we're happy they've been able to keep your car running beautifully... read more
My car was taken in for service on time and in a professional and efficient manner. Service was completed ahead of schedule. My service advisor was great.
Business response:
Thank you for the fantastic review! We're thrilled to hear your car was taken in on time and serviced professionally and efficiently. It's especially great to hear the service was completed ahead of schedule! We appreciate you mentioning your service advisor's excellent work. At Vandergriff Hyundai, we strive to provide a convenient and timely service experience for our customers. We're glad we met your expectations.
Great vehicle maintenance. Professional staff. Long wait times, but to be expected for the area.
Business response:
Thank you for taking the time to leave a review! We're happy to hear you were impressed with our professional staff and the quality of vehicle maintenance we provided. We understand your comment about the wait time. While we strive to get our customers in and out as quickly as possible, sometimes wait times can be longer due to high demand in our service department. However, we appreciate your understanding that this is often the case in our area. Thank you again for choosing us for your vehicle maintenance needs. We look fo... read more
The service was done in a very fast and professional manner. I was kept informed of the progress.
Business response:
Thank you for taking the time to leave a review! We're thrilled to hear that your recent service was fast, professional, and that you were kept informed throughout the process. At Vandergriff Hyundai, we strive to provide efficient service while maintaining the highest quality standards. We also believe in clear communication with our customers, keeping you updated on the progress of your vehicle. We're glad we achieved that for you! Please don't hesitate to reach out to us if you have any questions or need anything in the f... read more
Arrived to drop off vehicle after hours while Mo at Service Desk went to extra effort to take my & vehicle info plus ordered me Lyft ride home. Although after hours, his service was excellent. By next day early morning, Fabian follow up with me regarding next steps along with explanation of Maintenance. Fabian later contact me to notify vehicle was ready which I was very happy! Last, Fabian ordered me a Lyft ride back to Service, and upon arrival, he was above and beyond in being professional with outstanding customer servic... read more
Business response:
Thank you for taking the time to leave such a detailed and positive review! We're thrilled to hear that Mo and Fabian went the extra mile to ensure a smooth experience for you, even after hours. It's fantastic that Mo was willing to stay late and assist you with dropping off your vehicle. Taking the extra effort to order a Lyft ride home for you demonstrates exceptional customer service. We appreciate you recognizing him! Fabian following up early the next morning with a clear explanation of the maintenance needed shows grea... read more
Victor at Vandergriff Hyundai is always a pleasure to work with. He makes sure everything is done correctly before I leave. Thank you Victor.
Business response:
Thank you for the fantastic review! We're thrilled to hear that Victor consistently provides you with a pleasurable service experience. His dedication to ensuring everything is completed correctly before you leave truly sets him apart. We appreciate you recognizing Victor's excellent work! Please let us know if there's anything else we can do for you in the future.
Outstanding service. David was very professional, very courteous, very helpful. The dealerships upgrades are very customer friendly.
Business response:
Thank you for the outstanding review! We're thrilled to hear that your experience at our dealership was exceptional in every way. It's fantastic to hear that David impressed you with his professionalism, courtesy, and helpfulness. We take pride in having a team dedicated to providing exceptional customer service. We'll be sure to pass on your kind words to him! We appreciate you mentioning our recent dealership upgrades. Constantly improving the customer experience is a priority for us, and we're glad you noticed the positiv... read more
Great services! I feel after completing the upgrades services are more streamlined. Thank you Nicolas great service representative.
Business response:
We're delighted to hear you've noticed an improvement in our service after the upgrades! Streamlining the process is exactly what we were hoping to achieve, and your feedback lets us know we're on the right track. Thank you for mentioning Nicolas – we'll be sure to pass along your kind words about his excellent service. We appreciate your business and look forward to serving you again soon!
Frequently asked questions about Vandergriff Hyundai
How is Vandergriff Hyundai rated?
Vandergriff Hyundai has a 4.3 star rating with 9,878 reviews.
When is Vandergriff Hyundai open?
Vandergriff Hyundai is open now. It will close at 9:00 p.m.