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Verity Healthcare Milton Keynes
- Home Health Care
- Milton Keynes
About this business
Location details
399 Silbury Boulevard , Milton Keynes, MK9 2AH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff are excellent and more like friends who have built up a beautiful relationship with my wife.
Business response:
Thank you so much for your kind words! We're thrilled to hear that our team has made such a positive impact and built such a special bond with you and your wife. We look forward to continuing to provide the best experience possible for both of you!
The main Carer is kind and fulfils her basic tasks very well each day and in a timely manner. I would like to encourage a little more initiative to look at detail and keep concentration on what could have further attention. I am always kept informed if a carer is running late. I am also kept informed of who is attending at the weekend. The office staff are pleasant to speak to, on the occasions that I have met the manager, she is completely intuitive and understands all my needs. I have total confidence in the company values... read more
Business response:
Thank you very much for your thoughtful and constructive feedback.We're delighted to hear that you feel confident in the care provided and that our main Carer is consistently kind, timely, and attentive to her daily responsibilities. It's also reassuring to know that you feel well-informed regarding schedule changes and weekend arrangements, and that your interactions with our office staff and management have been positive and supportive.We appreciate your suggestion regarding taking a little more initiative and attention to... read more
The care provider is punctual, calm, on task, friendly and hard working lady. She understands the mood changes of my son who has autism,she understands his needs and she keeps an eye on him responsibly.
Business response:
Thank you for your kind words! We're so glad to hear that the care provider is meeting your son's needs with such care and attention. It's great to know she's making a positive difference. We truly appreciate your trust in us! Thank you for choosing Verity Healthcare!
I'm so happy with the service of Verity health carers Agency. Carers are amazing & they are doing there job very well. Im very satisfied ( five stars *****) Area managers are also give us great service. Excellent service
Business response:
Thank you so much for your wonderful feedback! Were thrilled to hear that youre so happy with the service provided by Verity Health Care. Our carers work hard to ensure the best care and support, and its great to know that youre satisfied with their efforts. We're also glad to hear that the area managers have been providing excellent service. Your five-star review truly means a lot to us! Thank you for trusting us with the care of your loved one, and were always here if you need anything.
Hi I am really happy with your service which helped me a lot with most of the things like I can go out alone and leave my son with carer at my home and I fully trust her because she is behaving really good with me and my son the carer is really good person and helpful with my son You all have been really friendly with me thanks.
Business response:
Thank you so much for your kind words! We're incredibly happy to hear that our services have made such a positive impact in your life. It's wonderful to know that you feel confident and comfortable leaving your son with the carer, and that they have been such a great help. At Verity Health Care, we strive to create a trusting and supportive environment for both you and your loved ones, and we're thrilled that we've been able to meet your needs. Your satisfaction means the world to us, and we're always here to help whenever y... read more
Carers communicate if there are delays or issues when my child is in their care He is happy in their company Routine is key, they keep to schedule The agency tries to stick to the same carer, which makes managing the child's requirements
Business response:
Thank you for your feedback! We're glad to hear that the carers keep you informed and maintain a consistent routine, which is so important for your child's well-being. It's wonderful to know that your child is happy in their care and that the agency's efforts to maintain continuity with the same carer have been helpful in managing his needs. Your trust and satisfaction are very important to us, and we're here to continue supporting you and your family!
Verity Healthcare carers are outstanding. They are passionate and truly caring. They had time for my mum. Their reassurances helped my mum to engage with the care and truly put my mind at rest. Although, I find it difficult to trust new people but on the first visit, I knew the carer was genuinely caring. She genuinely wanted to know my mum and how she wanted her care delivered. She always went the extra to support my mum and me and to signpost us to other services. On my mum's birthday, we brought in beautiful flowers and l... read more
Business response:
Thank you, Angela. It's pleasing and heartwarming to know that Verity Healthcare carers were outstanding and met your parent's needs. Staff indicates they enjoyed working with you too and say that "Angela is a blessed soul". Thank you for being such a wonderful person.
The carer that looked after my dad was very helpful, kind, professional and always wore a smile. Really knew what my dad needed and wanted. Always made very good use of her time and nothing was a problem.
Business response:
Elaine, thank you for your feedback. We're pleased to know that your dad was highly complimentary of Verity Healthcare and its staff.
The carer supports my mum very well. She is an outstanding lady who truly cares. She has become part of our family and provides insightful advice to support my mum's condition. She has received support from Verity Healthcare management, to train in massaging and so she is able to massage my mum perfectly. The massages help to alleviate my mum's pain and so she is able to sleep. The carer supports my mum to take measured risks to walk into her garden and enjoy her hobby and at the same time to exercise herself, especially her... read more
Business response:
Thanks for such a positive review. Staff will be greatly encouraged. It is our goal and expectation that as a company we go far and beyond to provide outstanding services to all people who receive support from us. Your continuous feedback is valued and this enables us to improve continually. Thank you.
Frequently asked questions about Verity Healthcare Milton Keynes
How is Verity Healthcare Milton Keynes rated?
Verity Healthcare Milton Keynes has a 4.6 star rating with 9 reviews.
When is Verity Healthcare Milton Keynes open?
Verity Healthcare Milton Keynes is open now. It will close at 6:00 p.m.