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Vibe Apartments
- Apartments
- Kent, WA
About this business
Location details
25220 109th Pl SE, Kent, WA, 98030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with Vibe has been amazing. They provide exceptional customer service and are very proactive. They have made the rental and moving process as smooth and as welcoming as possible. They clearly value their residents and do all they can to help.
Business response:
Hi Kathleen! We are so grateful for your kind words, thank you for taking the time to give us a 5-star review! You made our day!
We were trying to move in here by 8/6/25. We toured the place multiple times to make sure we liked it and we really did. When it came time to apply we were told we only have 2 weeks to move in when the application is approved and so we applied to the apartment that was the newest available instead of the one we toured. They told me that they are both the same and renovated. When I called to get an update as it had been a while and I haven't heard about my application status, they tell me this apartment is not renovated and I... read more
Was here before the management change, only live here if you don't want to be bothered. Towards the end of our stay the management changed so they needed to come in and change things and there was no email or anything but a paper hung on the door with a rubber band and we weren't in town so we had no idea that they where in other then that it was nice. Oh but it is difficult to get In contact with anyone
Business response:
Hi Analee., thank you for your review and for sharing your experience. We're glad to hear that you found our community nice. We apologize for any inconvenience caused by the communication methods used. We're always looking to improve, and your feedback helps us do that. We hope the rest of your stay was comfortable!
This place has gone downhill. Management encourages you to reach out for assistance, but their phone mailbox is full and emails are never responded to. We've been calling about noisy neighbors partying until 2am for months now, damage to multiple neighbors cars from these neighbors driving drunk, and the only response ive gotten from them is to call the overnight security. We've called security over 8 times now, usually takes them over an hour to respond. But i know theyve talked to the neighbors to keep it down. This has be... read more
Business response:
We're truly sorry to hear about the issues you've been experiencing in our community. We take your concerns seriously and will strive to improve our communication and response times. We appreciate your patience and understanding. Thank you for your residency!
PLEASE DO NOT MOVE HERE IF YOU CARE ABOUT YOUR PEACE, SECURITY AND FAMILY. MANAGEMENT ARE ALL SCAMMERS, MONEY IS ALL THEY CARE ABOUT. ANY POSITIVE REVIEWS ARE FROM YEARS AGO BEFORE GRE MANAGENT TOOK OVER. The MANAGEMENT staff are beyond rude, they take days to respond to calls or e-mails if they bother to respond at all and any responses are rarely helpful or resolve the issue. They just sit in the office all day, you never see any of them out and about the property unless they are taking future victims to look at an apar... read more
Business response:
We strive to provide a welcoming and well-maintained community for residents. Our office is open by appointment for in-person visits, and from 9 am - 6 pm, Monday to Friday, for emails, texts, and calls. Please understand that circumstances occurring in the broader neighborhood are beyond our direct control. For concerns related to these external factors, we invite you to engage with your local and state representatives. They possess the authority and resources to implement changes that can positively impact the wider commun... read more
I was going to say yes to the reliable question but only because you can rely that if you need some fentanyl you can bank in it being at Vibe. So much so that I don't like my little girl to be outside. It was I didn't like her barefooted outside because of needles on the ground but now the needles have changed to aluminum foil. Since I've been in WA I have not been home sick until I came to Kent. This whole city is a cesspool and the people that are in the positions of power, don't care if the whole place burns to the ground... read more
Business response:
Hi Howard. Thank you for taking the time to leave your feedback, unfortunately we do not see you in our system as a current resident and are unable to reach out to address your concerns. However, we have done several recent improvements to the property including upgrading our exterior lighting to include more lights around the property. We have increased our Courtesy Patrol to 3-5 times a night and asked that they walk the property instead of drive and we report all incidents to the City of Kent. The homeless camp behind... read more
Not a great complex. The first night we moved In our bike got stolen. Then a couple months later someone broke in and robbed our living room. Management did nothing. Our upstairs neighbors rained trash down in our backyard area and management didn't do anything. I received a tow warning even tho I gave management my plates so they knew that I was a resident. And then we got priced out at the end. There was mold all throughout the window seals of the unit our fridge broke twice and our dryer broke. Our town rack broke and the... read more
Business response:
Gregory, Thanks for sharing your feedback. We're very sorry to hear about the experience you had at our community. We recently facilitated the move-out process with you and none of this feedback was provided and you paid in full. We always encourage residents to share their experience with us so we can help solve the issue or have it be a lesson learned for next time. Please give us a call at 253-499-4080 and we would be happy to answer your questions! Have a great day!
Reasons for leaving: - The gutter on the roof of the unit has been broken since we moved in and has not been repaired which floods the sidewalk in front of the building. - No upgrades have been made to the unit other than the kitchen sink which was replaced when it began to leak. - The landscape in this community is poorly maintained; the grass area in front of the building is muddy and is indented with tracks from the lawn mower and golf carts. The entire community has the same issue with the grass being planted in mu... read more
Business response:
Hi Sarah, Thank you for letting us know about your recent experience. We are very disappointed that we've failed to deliver the experience you expect. We would be happy to address your concerns. Unfortunately, we were unaware of the gutter or flooded sidewalk, we always encourage residents to reach out and let us know or submit a work order. Upgrades were done during our 2016-2017 renovation and we do not complete ongoing renovations while residents are occupying units. The wet ground is caused by the retention ponds which s... read more
I live in one of the adjacent buildings to a gate opening where trespassing is known and accepted by property management. I've found foil w tarry substance , human EXCREMENT (I have a video), and many homeless (all men) on my staircase. I've reported it to KPD and property management but their only response is inaction. "We will repair the gate in 2022 as per budget" they offered to possibly move me to a new apt but i shouldn't have to go through the stress of moving again to gain security for the $1400 I pay each month for ... read more
Business response:
Hi Sharon. Thank you for taking the time to leave your feedback, we completely understand your frustration. We were happy to connect with you via phone today to discuss your concerns and let you know what we are doing to help mitigate this problem. We are working hard to find a solution and in the meantime, will be installing some additional fencing. We are always here for our residents, if you need anything please reach out! Thanks and have a great day!
Frequently asked questions about Vibe Apartments
How is Vibe Apartments rated?
Vibe Apartments has a 2.8 star rating with 163 reviews.
When is Vibe Apartments open?
Vibe Apartments is open now. It will close at 5:00 p.m.