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921 Douglas Avenue, Suite 200, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
The overall helpfulness of the staff. Very pleasant.
Business response:
Josie - I loved working with you over the past year to get things ready for this purchase. I am so very happy for you!! All my best my friend. Call me with any questions. I am always here for you.
Verified by The Mortgage Firm, Inc.
Vicki answered all of our questions and communicated with us through the entirety of our loan process. In the beginning she helped us run numbers for so many houses just to make sure they were within our budget. She even had connections that helped our offer get picked on a highly sought after house! Once we got our offer accepted, she walked us through each mortgage document and what it meant. She was amazing, thorough, and super helpful with all the little questions we had, couldn’t recommend her enough!
Business response:
Sarah and Alex - THANK YOU! I love happy buyers. You guys were such a pleasure to work with during the purchase. You had great questions too! I come with the mortgage and look forward to staying in touch. Thank you so much for taking the time to complete this survey and for your kind words.
Verified by The Mortgage Firm, Inc.
Vicki and staff made everything so easy to submit and keep track of and they were always on top of what needed to be done to stay on schedule. The advice on all different mortgages and rate available was top notch!!! Best mortgage process I have experienced to date.
Business response:
Thank you, Marc. It was a real pleasure to work with you as you shopped for a home. I am super excited for you and your family. What an amazing home you found! Call me if I can help with anything post closing. I come with the mortgage!
Verified by The Mortgage Firm, Inc.
Vickie and her team keep you informed about what's happening and the progression of your app. I just do not like escrow accounts takes the focus away from the principal and interest. I can más age my own insurance and taxes.
Business response:
Hello, Hardy. We truly enjoyed working with you too! It was a bummer when we switched from conventional to VA that we had to collect escrows. Maybe VA will change that rule soon. Please reach out if you need assistance. I come with the mortgage and will always be here to help. Thank you!
Verified by The Mortgage Firm, Inc.
It was a very easy process.
Business response:
Such a pleasure working with you both! Thank you for taking the time to leave your kind words.
Verified by The Mortgage Firm, Inc.
Vicki is so knowledgeable and has so wonderful expertise in this industry. No question went unanswered, and questions were answered that we didn't even know we had. The entire process went smoothly and with no surprises. Thank you, Vicki and team. We would highly recommend you!
Business response:
So very grateful for your kind words, Cheryl. I truly enjoyed working with you and Ron both.
Verified by The Mortgage Firm, Inc.
My experience could not have been any better. All my questions and concerns were addressed immediately.
Business response:
Ruth you worked so hard to make this happen. I just guided you and gave you options. All my best!
Verified by The Mortgage Firm, Inc.
Vicki was always there to answer any questions we had and was very supportive and informative!!
Business response:
Darla and Justin - It was so awesome to get to work with you both. Remember that I am here for you to answer any questions. I'm looking forward to staying in touch. I hope you will tell your family, friends and co-workers about us!
Verified by The Mortgage Firm, Inc.
Excellent customer service! Vicki and her team are always on point and ready to help when you need them. I couldn't ask for a better experience.
Business response:
Jessica - I am so happy for you! It was a pleasure to get to work with you again! All my best!
Vicki Moletteire has a 5 star rating with 641 reviews.
Vicki Moletteire is closed now. It will open at 9:00 a.m.